IDMS Infotech Private Limited
Website:
idmsinfotech.com
Job details:
Hiring: ERP Support Executive
Company Description
IDMS Infotech is a technology-driven software company specializing in ERP and enterprise application development for MSMEs. With over 30 years of industry experience, we build scalable and process-oriented solutions that help businesses streamline operations and improve efficiency.
Role Overview
We are looking for a proactive, detail-oriented, and customer-focused ERP Support Executive to support sales operations, documentation activities, customer coordination, and ERP implementation workflows.
The role involves working closely with internal teams and customers to support ERP deployment, documentation, reporting, training assistance, and day-to-day coordination activities. Candidates should possess strong MS Office skills, good communication ability, and willingness to learn ERP systems and AI-assisted workflows.
Key Responsibilities
• Prepare proposals, quotations, presentations, and business documents
• Support sales coordination and customer follow-ups
• Maintain customer records and reports using Excel and PowerPoint
• Assist in ERP implementation and customer support activities
• Help customers with basic ERP usage and troubleshooting
• Prepare SOPs, user manuals, process documents, and training materials
• Coordinate with technical and functional teams
• Conduct basic training/support sessions when required
• Support front-office and client coordination activities
Required Skills
• Strong MS Office knowledge (Excel, Word, PowerPoint) – Mandatory
• Good written and verbal English communication skills
• Documentation and presentation skills
• Comfortable working with AI tools (ChatGPT, etc.)
• Good coordination and follow-up ability
• Basic understanding of business workflows and processes
• Willingness to learn ERP systems
Qualifications
• Graduate in any field (BBA, BCA, B.Com, BMS preferred)
• Freshers can apply
Work Details
• Onsite – Thane (Mumbai)
• Monday to Saturday (Saturday Half Day)
• Internship Stipend – ₹15,000 to ₹18,000/month
- • Strong learning and long-term growth opportunity
Click on Apply to know more.