Sopariwala Exp
Website:
sopariwala.com
Job details:
Job Title: Executive / Senior Executive - ERP Functional
Location: Nariman Point, Churchgate
Experience: 2 to 5 years of experience
Employment Type: Full-time
Job Summary:
The EDP Executive – MS Dynamics 365 Functional Consultant is responsible for managing and supporting enterprise applications, primarily focusing on Microsoft Dynamics 365 (ERP). The role involves requirement gathering, functional configuration, user support, process improvement, data management, and coordination between business users and technical teams to ensure smooth system operations and process optimisation.
Key Responsibilities:
1. MS Dynamics 365 Functional Responsibilities:
- Work with business users to gather, document, and analyse business requirements and processes.
- Configure, test, and implement functional modules within Microsoft Dynamics 365 (Finance, SCM, Sales, Manufacturing, etc.).
- Act as the primary functional support for Dynamics 365 users, resolving issues and escalating when needed.
- Develop and maintain functional documentation including Sops, workflows, and process maps.
- Coordinate with external vendors, partners, or developers for system customisation and enhancements.
- Participate in UAT (User Acceptance Testing) and support end-user training and on boarding.
- Ensure data accuracy, integrity, and security within Dynamics 365 and related systems.
- Assist in system upgrades, patches, and version migrations.
2. EDP (Electronic Data Processing) Responsibilities:
- Manage and support day-to-day EDP operations including ERP data backup, system health checks, and report generation.
- Maintain master data and ensure smooth integration between ERP and other business systems.
- Provide first-level technical support for ERP users and coordinate issue resolution with the IT team.
- Generate and analyse periodic reports to support management decision-making.
- Ensure compliance with internal IT and data security policies.
- Coordinate with internal departments to automate and optimise business workflows through system configurations or enhancements.
Key Skills and Competencies:
- Strong understanding of Microsoft Dynamics 365 modules (Finance, Supply Chain, Sales, Inventory, etc.).
- Good knowledge of ERP workflows, business process mapping, and functional documentation.
- Proficiency in data analysis, Excel, and SQL (basic query writing preferred).
- Familiarity with Power BI, Power Apps, and Power Automate will be an advantage.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with strong organisational skills.
Education & Experience:
- Bachelor’s degree in computer science, Information Technology, Commerce, or related field.
- 2 to 5 years of experience as an EDP Executive, ERP Analyst, or Dynamics 365 Functional Consultant.
- Hands-on experience with Microsoft Dynamics 365 (Finance & Operations / Navision / Business Central / CRM) implementation or support.
- Certification in Microsoft Dynamics 365 Functional Consultant (preferred).
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