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Head of MMEA BOS Data & Analytics

Min Experience

10 years

Location

Istanbul, Türkiye, Egypt, Pakistan

JobType

full-time

About the job

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About the role

About this opportunity: Ericsson is looking for a Head of Data & Analytics part for Service Line (SL) Business and Operations Systems (BOS) for Market Area Middle East and Africa (MMEA) as a key leadership role responsible for Data & Analytics portfolio delivery. This role will be reporting to the Head of SL BOS Delivery Excellence for MMEA and will be part of MMEA BOS Delivery Excellence Leadership team. Role is opened in Egypt with Pakistan and Türkiye as additional target locations. Final location, however, will be assessed across all MMEA countries. What you will do: Lead BOS Data & Analytics portfolio delivery, managing Solution Architects, Solution Integrators, and Software Developers. Senior People Manager of own unit and a senior Leader across matrixed organization extending to solution line professionals in other CU BOS and SD/SDU units. Closely Partners with Global Delivery, Global Delivery centers, Product Managers, Product Development Units and Customer Support organizations. Set Individual Performance and Development goals for members with regular check-ins. Responsible for team dimensioning; and Cost Center Responsible to deliver over-Absorption target and required Utilization/Billability. Accountable for the delivery of Services (Solution Delivery). Responsible for competence management and upskilling of their community to serve business needs. Responsible to review and align delivery models; and secure the skillsets required to fulfill the delivery. Drive a Knowledge Sharing and Asset building culture across their community. Secure needed Live Node Activity (LNA) Adherence and drive quality assurance. Instill a culture for add on sales and customer value maximization. Drive the full onboarding of automation in collaboration with BOS automation champions and Product Management. Lead product escalations related to project issues and portfolio roadmap issues in collaboration with Business Development & Portfolio. Single Point of Accountability/Escalation for own solution line from product and delivery readiness perspectives. Accountable to review and sign-off on Solution Responsible during Pre-sales. The skills you bring: 10+ years of experience in Telecom/Systems Integration, ADM and Operations driving sophisticated programs and operations with a strong delivery track record. University degree in ICT/Engineering. Graduate degree such as an MBA is a plus. Strong People Manager track record leading Senior Team members and leading Leaders. Demonstrated experience leading cross-functional highly matrixed and globally distributed teams. Mandatory certifications: Senior/Principal Solution Architect GIAP certification. Other certifications: TOGAF, ITIL are a plus. In depth knowledge of TM Forum frameworks (ODA, ODF, Open API, eTOM, SID) Expert level in Mediation and Analytics portfolio with surrounding Domains. Strong consultative, presentation, and communication skills Proven track record to deliver results within a time sensitive and high-pressure environment. Highly proficient collaboration skills Solid ability to communicate effectively at executive levels. In-depth knowledge of running Organizational and Solution Level Governance. Fluent in English

About the company

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Skills

analytics
data
solution architecture
system integration
operations
program management
people management
delivery excellence
telecommunications