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Business Operations Support Engineer

Min Experience

2 years

Location

Trivandrum

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Executing and automating operational processes Providing second-level support for the product Performing root cause analysis for production issues Investigate and identify causes of technical issues escalated by Customer Support A strong passion to contribute improvements and optimize the Cloud Service Operations Center Ability to read and understand complex shell, Java scripts Ensure resolution of IT requests in timely manner Manage escalated issues Actively participate in all IT compliance related activities Maintain all relevant IT documentation on day to day basis Perform daily checks of IT infrastructure to ensure proactive resolution

About the company

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.

Skills

linux
scripting
troubleshooting
cloud
aws
azure
google-cloud-platform
databases
sql
big-query
jenkins
jira
confluence
github
datadog
splunk