Business Operations Support Engineer

Executing and automating operational processes Providing second-level support for the product Performing root cause analysis for production issues Investigate and identify causes of technical issues escalated by Customer Support A strong passion to contribute improvements and optimize the Cloud Service Operations Center Ability to read and understand complex shell, Java scripts Ensure resolution of IT requests in timely manner Manage escalated issues Actively participate in all IT compliance related activities Maintain all relevant IT documentation on day to day basis Perform daily checks of IT infrastructure to ensure proactive resolution

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.