Your Role
We are seeking a hands-on Production Lead to oversee contract manufacturing partners (CMs), manage inventory, and support day-to-day production operations. This role is responsible for ensuring product availability, maintaining strong CM relationships, and driving production quality and efficiency.
This is a working lead role with direct oversight of a small internal production team, ideal for someone who enjoys being on the floor, improving processes, and coaching others while driving accountability and results.
This is a hybrid role: minimum 2 days onsite in Richardson, TX; additional onsite time as needed based on production demands
What You’ll Get Done
Contract Manufacturer (CM) Management
- Serve as the primary point of contact for contract manufacturing partners
- Coordinate production schedules, forecasts, and order fulfillment with CMs
- Monitor CM performance, quality, and delivery timelines
- Resolve production issues and ensure alignment with ENTOUCH standards
Inventory & Materials Management
- Own inventory levels of components and finished goods across internal and CM locations
- Ensure materials availability to meet production and customer demand
- Coordinate purchasing, shipping, receiving, and logistics activities
- Maintain accurate inventory records within ERP systems
Production & Assembly (Internal)
- Support and oversee internal assembly to meet daily and weekly production targets
- Ensure adherence to operating procedures and safety standards
- Maintain high-quality output and proactively identify issues
Operations & Process Improvement
- Monitor workflows across internal and CM production to improve efficiency
- Maintain organization of materials and finished goods
- Identify and implement process improvements and cost-saving initiatives
Quality & Reporting
- Monitor quality standards across internal production and CMs
- Investigate and resolve defects or inconsistencies
- Accurately record manufacturing and inventory activity
- Provide regular updates on production status, CM performance, and inventory levels
Team Leadership
- Train and onboard new team members
- Coach and support team performance and development
- Communicate production challenges and solutions to leadership
What You Bring
- 2–4 years of experience in manufacturing, production, or supply chain operations
- Experience working with contract manufacturers or external vendors strongly preferred
- Strong background in inventory management, logistics, and materials planning
- Familiarity with ERP or inventory management systems
- Demonstrated ability to manage production workflows and meet targets
- Experience leading, training, or mentoring others
- Strong attention to detail and organizational skills
- Ability to troubleshoot issues and identify root causes
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong communication skills and ability to lead by example
- Experience driving process improvements and operational efficiency
Physical Requirements
- Ability to lift up to 50 lbs
- Ability to stand, walk, and perform physical tasks for extended periods
- Comfortable working in a production/assembly environment
Why You’ll Love Working With Us
- Full benefits package: medical, dental, vision, life, and 401(k) with 4% match
- Unlimited PTO and 12 paid holidays