Enterprise Resource Planning Advisor
NTT DATA
- Location
- Bengaluru East, Karnataka, India
- Job type
- Full-time
Required skills
- Power BI
- Agile
- Azure
- CI
- cross-functional
- customer engagement
- customer service
- DevOps
- JavaScript
- Power Automate
About the role
NTT DATA
Website:
nttdata.com
Job details:
- 8+ years relevant experience
- Deliver innovative Dynamics 365 Customer Engagement (CE) and Power Platform solutions across all stages of the development lifecycle: analysis, design, development, testing, training, implementation, and service transition.
- Apply deep expertise in the Dynamics 365 CE suite, particularly Customer Service and Sales modules.
- Leverage the full Power Platform suite, including Power Apps (Model-Driven and Canvas), Dataverse, Copilot, Power BI, and Power Automate.
- Implement best-practice low-code solutions and, where appropriate, pro-code extensions (e.g., plugins, JavaScript), as well as integrations with Azure services and the Microsoft 365 suite.
- Collaborate with customer stakeholders to build high-performing, cross-functional teams.
- Work within Agile development teams, partnering with business analysts, solution architects, and IT professionals to deliver Dynamics 365 and Power Platform solutions.
- Supporting Agile ceremonies, including Sprint Planning, Sprint Reviews, and retrospectives.
- Provide technical leadership, guidance, and mentoring to junior developers.
- Oversee quality assurance processes, including peer reviews and adoption of best practices to ensure high-quality delivery.
- Ensure scalability, security, and performance optimisation.
- Establish Application Lifecycle Management (ALM) processes for Dynamics and Power Platform, including solution management, source control, and CI/CD pipelines using Azure DevOps.
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