Platform Product Manager

Overview

Company name: Enterpret | HQ Location: San Francisco, California | Website | LinkedIn

Role: Platform Product Manager

• Salary: Rs. 40-50 lakhs per year
• Experience: 5-9 years
• Location: Remote
• Type: Full-time

As a Platform Product Manager at Enterpret, you will play a pivotal role in building the knowledge graph that powers the intelligence of our platform. This knowledge graph distills the voice of the customer, serving as the foundation for our AI-driven insights. You will be responsible for driving the development of scalable platform features that transform how customer-centric products are built.

Key Responsibilities

1. Build the Knowledge Graph: Lead the development of Enterpret's knowledge graph, the core component that distills customer feedback into actionable intelligence.
2. Define Platform Vision: Establish and communicate a clear vision for Enterpret's platform that aligns with our mission and strategic objectives.
3. Strategize and Plan: Develop a comprehensive product roadmap focused on platform scalability, reliability, and innovation.
4. Drive Execution: Proactively lead cross-functional teams to deliver platform features on time and within scope, ensuring high-quality outcomes.
5. Customer Engagement: Collaborate with customers to gather insights and translate their needs into actionable platform enhancements.
6. Market Analysis: Monitor industry trends and competitive landscapes to identify opportunities for platform improvement.
7. Optimize Performance: Define and track key performance metrics to assess platform effectiveness and guide decision-making.
8. Enhance Processes: Continuously refine product development processes to increase efficiency and foster a culture of excellence.

About You

1. Experience: Around 5 years in product management roles focusing on SaaS platforms or AI technologies.
2. Technical Proficiency: Deep understanding of platform architecture, AI, machine learning concepts, and knowledge graph technologies. [x]
3. Bias for Action: Proactive and results-driven, with a proven ability to take initiative and drive projects forward. [x]
4. Customer-Centric Mindset: Passionate about creating products that genuinely solve customer problems.
5. Leadership Skills: Strong ability to lead and inspire cross-functional teams.
6. Analytical Thinker: Data-oriented with excellent problem-solving skills.
7. Effective Communicator: Exceptional verbal and written communication skills.

About us
At Enterpret, we are building customer feedback intelligence for product development teams.We are solving complex problems in natural language processing, serverless computing, analytics on frontend, pushing the envelope of what’s possible by applying first principle thinking.

We are backed by some of the most storied VC firms like Kleiner Perkins, and Sequoia Capital who share our conviction. We are also lucky to have some of the most respected product development teams like Notion, Samsung and Loom, as our customers.

We love working with folks who are resourceful, thrive in ambiguity, and display a strong sense of ownership.

Our engineering culture is built around leveraging and contributing to open-source tools. We aim to build upon and improve state-of-the-art systems in our field of work.