Account Manager

We’re looking for an ambitious and proactive Account Manager to join a dynamic Commercial team that works across Sales, Customer Success, Business Development, and Marketing. This role is ideal for someone who thrives on variety, can manage shifting priorities, and is ready to play a key role in onboarding new customers, nurturing existing relationships, and identifying new opportunities for growth- both organically and through new business development.

About Engineius

Engineius’ goal is simple: to make vehicle movement easy. We are on our way to creating the leading end-to-end movement solution in the UK for our customers (such as Hertz and The AA), delivered by our network of 600+ drivers and transport agents across the UK. Since going live in April 2018, we have acquired over 80 clients, many of whom can claim to be amongst the largest players in the UK automotive industry. We are already one of the largest competitors in our space but have ambitions to grow much further and we are crazy about sustainability, to date we have saved fleets over 10,000,000 tonnes of CO2.

We are seeing our hard work paying off as we have won 7 awards, including Best Fleet Software three years in a row, a highly commended well-being award, two innovation awards, and one outstanding product of the year award. You can read about our awards here: https://www.engineius.co.uk/our-awards

What you’ll be doing

Client Onboarding & Training

• Guide new clients through a seamless onboarding experience.
• Deliver system training to ensure clients are confident using the platform.

Relationship Management

• Become a trusted advisor to clients, understanding their goals and aligning solutions to meet their needs.
• Run regular account reviews and performance check-ins.
• Build lasting relationships with key stakeholders, ensuring high levels of client satisfaction and retention.
• Collaborate with internal teams to ensure service excellence and proactively address any issues.

Client Meetings

• Deliver engaging presentations and tailored product demonstrations.
• Support meeting preparation by providing operational insights and reporting.
• Work closely with clients to iterate processes and deliver key updates.

Reporting & Performance

• Maintain accurate records in the CRM.
• Report on pipeline activity, client health, and revenue forecasts.
• Work toward quarterly and annual targets for both sales and retention.

Project Delivery

• Manage the quoting and delivery of new client projects.
• Oversee day-to-day project operations, ensuring successful execution of complex delivery schedules.

Internal Collaboration

• Contribute to internal workstreams aimed at driving efficiencies across accounts.
• Partner with teams across the business to enhance customer service and performance.

CRM Management

• Own and continuously improve CRM data accuracy and usability, including contact records, pipeline tracking, and competitor insights.

What we’re looking for

• Experience in account management or business development, ideally in Automotive or SaaS.
• Commercially minded with strong negotiation skills.
• Excellent communication and presentation skills.
• Tech-savvy and confident using CRM systems and Microsoft Office.
• Curious, adaptable, and comfortable operating in a scaling business with evolving priorities.

You might be a great fit if you…

• A self-starter who thrives in a fast-moving environment.
• A strong communicator who enjoys building meaningful relationships.
• Both a strategic thinker and a detail-oriented executor.
• Ambitious, resilient, and ready to grow into a more senior role based on impact.
• Enthusiastic, positive, and driven to contribute to team success.

What's in it for you

Grow with us

You will be part of a growing and ambitious company! We want you to be happy and enjoy coming to work where you are surrounded by a supportive team.

In the heart of Birmingham

We are based in Birmingham city centre at Somerset House, only a 5-minute walk from Grand Central train station. In summer you can enjoy the rooftop terrace and views of the city!

Socials and more!

Social events and activities are held in the building once a month. We have quarterly company socials which in the past have been rooftop quiz nights, mini golf and a meal at Fazenda.

Fitness and wellbeing

Your wellbeing and health matters to us. In the building there is a gym and showers that you can use before, during or after work. If you like golf, you can enjoy practicing on the golf simulator too.

Time to relax

Well-deserved time off- you will get 25 days off a year plus bank holidays. You will also get an additional day with every completed year of service up to a maximum of 30 days per annum.

Join us

If you want to be part of a forward-thinking, sustainable company and you embrace positivity, we would love to hear from you!