Fareportal
Website:
fareportal.com
Job details:
Who We Are:
Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centres, Fareportal has built strong industry partnerships providing customers access to over 500 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.
HIGHLIGHTS:
- Fareportal is the number 1 privately held online travel company in flight volume.
- Fareportal partners with over 500 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
- 2019 annual sales exceeded $5 billion.
- Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.
- Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.
Role Overview
We are seeking a high-performing Engineering Manager (Mobile) with comprehensive, end-to-end requirement-to-delivery experience. In this role, you will transition from individual contribution to managing a high-caliber team of mobile engineers, including Team Leads and Staff Engineers.
You will own the technical architecture, cross-platform development, native modules, UI styling frameworks, and API integrations for our iOS and Android applications. As a delivery and people leader, you will be entirely responsible for the "Concept-to-Store" lifecycle, ensuring our mobile booking engines scale to handle peak OTA traffic with maximum uptime.
Core Responsibilities:
Delivery, Architecture & Technical Strategy
End-to-End Requirement to Delivery Ownership: Take total accountability for the mobile roadmap from initial product requirement scoping to final store deployment. Ensure predictable sprint velocities and on-time delivery across multiple parallel tracks.
Architectural Governance: Oversee and approve client-side mobile architectures. Guide the team on when to leverage cross-platform modules (React Native) versus writing native performance bridges (Swift/Kotlin).
API & Data Orchestration Strategy: Enforce robust security and performance standards for data layers interacting with RESTful APIs, GraphQL (Apollo Client), and real-time WebSockets. Ensure seamless optimization for low-bandwidth environments.
MarTech Ecosystem & Routing: Oversee the integration and performance impact of Mobile Measurement Partners (MMPs like AppsFlyer/Branch), customer engagement platforms (e.g., CleverTap, Braze), and ensure flawless execution of complex deep linking/universal links across the booking funnel.
Release Train, CI/CD & OTA Updates: Orchestrate continuous delivery and automated release tracks using Fastlane and GitHub Actions. Manage Over-The-Air (OTA) update strategies (e.g., CodePush or EAS Update) to rapidly deploy JavaScript bundles and hotfix critical production bugs without waiting for Apple/Google store review cycles.
App Store Ecosystem & Policy Governance: Act as the final gatekeeper for App Store Connect and Google Play Console. Navigate complex store review guidelines, manage rejection appeals, and ensure the app stays compliant with evolving platform policies.
Scalability & Traffic Spikes: Design robust, high-concurrency client architectures capable of handling sudden, massive traffic surges typical of B2C flash sales, holiday booking rushes, and flash marketing events without degradation.
Leading Elite Mobile Teams & Culture
Managing High-Performer Dynamics: Successfully lead, inspire, and retain an elite team of highly skilled developers. Turn divergent technical opinions among senior engineers into unified architectural decisions.
Product & Stakeholder Partnership: Act as the strategic counterpart to Product Managers and UX/UI Leads. Translate business requirements into technical roadmaps, negotiate sprint scopes, and ensure engineering deliverables align tightly with OTA business KPIs (conversion rates, booking funnel optimization).
Engineering Craftsmanship: Promote a high-standard engineering culture focused on code quality, thorough documentation, reusable UI component libraries, and automated testing (Jest, Detox, Appium).
Technical Debt & ROI Management: Strategically balance feature delivery with technical debt. Advocate for engineering refactors by translating technical gains (e.g., modularization) into clear business value for non-technical stakeholders.
Talent Cultivation & Growth: Run quarterly performance reviews, establish clear individual career ladders, and mentor team leads. Design rigorous interview loops to attract top-tier mobile talent in a competitive market.
Advanced Competency Standards
Security, Compliance & Data Protection
PII & Payment Data Security: Demonstrate a strong understanding of best practices for securing Personally Identifiable Information (PII) and Payment Card Industry (PCI) data within mobile clients, guiding the team on safe payment processing and data tokenization without acting as the primary compliance officer.
Data Localization & Privacy: Architect storage and transmission strategies that respect regional data localization laws and data-at-rest encryption requirements.
WebView & Boundary Hardening: Mitigate advanced WebView vulnerabilities—including Cross-Site Scripting (XSS) and script injection—ensuring strict security controls over hybrid features.
Network & Authentication Security: Mandate certificate pinning across native and cross-platform network layers. Manage complex token lifecycles and secure token exchanges (OAuth, JWT) seamlessly across native/web boundaries.
Reliability, Observability & Performance
React Native Performance Tuning: Optimize React Native-specific bottlenecks, including JS thread blocking, memory leaks, bridge traffic reduction, and Hermes engine tuning to ensure native-like 60fps scrolling and fast TTI (Time to Interactive).
Telemetry Infrastructure: Establish expert-level implementation of Application Performance Monitoring (APM) and logging tools (e.g., Sentry, Datadog, New Relic).
Actionable Insights: Transform raw error metrics, crash logs, and latency telemetry into clear, prioritized technical backlogs that actively improve app stability and user retention.
Production Guardrails: Define, monitor, and defend strict operational SLAs, targeting a >99.9% crashfree user rate and optimized app launch velocities.
Global Accessibility (a11y): Ensure the application meets WCAG guidelines and supports native screen readers (VoiceOver/TalkBack), maintaining an inclusive booking experience for all users. Required
Technical Skills & Stack
UI & Core Frameworks: React Native, Redux/React Query/MobX, JavaScript/TypeScript, CSS-in-JS, Tailwind CSS, and React Native StyleSheet.
Native Development Platforms: iOS (Xcode, Swift, Objective-C, UIKit/SwiftUI, Core Data) and Android (Android Studio, Kotlin, Java, Android SDK, SQLite/Room).
API Integration & Networking: RESTful APIs, GraphQL (Apollo Client), WebSockets, Axios, and RTK Query.
Infrastructure, OTA & MarTech: CodePush / Expo Application Services (EAS), AppsFlyer, Branch, Firebase, or similar MMP/Engagement SDKs.
Testing & Automation: Jest, Detox, Appium, XCTest, Espresso, Fastlane, and mobile CI/CD pipelines (e.g., GitHub Actions).
Qualifications
Experience: 10+ years of professional software development experience, with a minimum of 3 years specifically in Engineering Management directly leading mobile teams.
Proven Scale: Proven experience managing large scale D2C app development in a B2C organization. Domain Expertise: Experience in the travel domain would be helpful but is not mandatory.
Education: Engineering degree from a Tier 1 college.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company’s sole discretion, with or without notice.
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