IHG Hotels & Resorts
Website:
ihgplc.com
Job details:
Key Responsibilities
Engineering Operations
- Oversee the day-to-day maintenance and engineering operations of the hotel.
- Ensure all electrical, mechanical, plumbing, HVAC, kitchen, laundry, and fire safety systems function efficiently.
- Monitor preventive maintenance schedules and ensure timely completion.
- Respond promptly to maintenance requests and operational breakdowns.
- Ensure all guest rooms and public areas are maintained to hotel standards.
Preventive Maintenance
- Develop and implement preventive maintenance programs.
- Conduct routine inspections of hotel facilities and equipment.
- Minimize equipment downtime through effective maintenance planning.
- Maintain records of maintenance activities and equipment history.
Team Management
- Supervise engineering associates and external contractors.
- Conduct departmental briefings and training sessions.
- Ensure proper staffing, scheduling, and task allocation.
- Promote teamwork, discipline, and professional conduct within the department.
Safety & Compliance
- Ensure compliance with fire, life safety, health, and environmental regulations.
- Maintain all statutory certifications, licenses, and documentation.
- Conduct emergency drills and safety inspections regularly.
- Ensure proper handling and storage of tools, chemicals, and equipment.
Energy Management
- Monitor utility consumption and implement energy-saving initiatives.
- Maintain efficient operation of electrical and water systems.
- Support sustainability and cost-control initiatives.
Financial & Administrative Responsibilities
- Prepare departmental budgets and control maintenance expenses.
- Maintain inventory of engineering tools, equipment, and spare parts.
- Coordinate with vendors for quotations, AMC services, and repairs.
- Ensure proper documentation, reports, and service records are maintained.
Guest Service
- Ensure prompt resolution of guest maintenance complaints.
- Coordinate with operational departments to minimize guest inconvenience during repairs.
- Support overall guest satisfaction through efficient facility management.
Required Qualifications
- Diploma or Degree in Engineering (Electrical/Mechanical preferred).
- Minimum 4–6 years of engineering experience in hospitality operations.
- Previous supervisory or managerial experience preferred.
- Strong knowledge of hotel maintenance systems and equipment.
- Familiarity with fire & life safety systems and statutory compliance.
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