ApTask
Website:
aptask.com
Job details:
Job Title: Engagement/ Delivery Lead – P&C Insurance
Location: Kolkata/ Chennai/ Hyderabad/ Bengaluru (Hybrid)
Job Type: Full-time
P&C Insurance Experience: 15+ Years
Mandatory Skills & Experience
- 20+ years of overall IT/technology/services experience.
- 15+ years of strong Property & Casualty (P&C) Insurance domain experience.
- Proven experience as an Engagement Manager, Delivery Manager, Delivery Director, Account Delivery Lead, or equivalent senior leadership role.
- Experience managing 100–150+ member teams.
- Strong CXO / C-suite stakeholder management experience.
- Strong experience in P&C Insurance business processes and operations.
- Experience managing large and complex transformation programs.
- Strong understanding of engagement governance, delivery management, financial management, and P&L ownership.
- Experience managing RPF/REF/commercial metrics and account financials.
- Strong customer relationship and escalation-management skills.
- Experience working with mid-size and large enterprise clients.
- Excellent communication, negotiation, presentation, and executive stakeholder-management skills.
- Proven ability to operate as a strategic and transformational leader, rather than only as a project/program manager.
- Insurance Platforms such as Guidewire, Duck Creek, Majesco, etc.
Key Responsibilities
- Own and lead large-scale P&C Insurance engagements across multiple programs, accounts, and delivery functions.
- Manage and provide leadership to 100–150+ professionals, including delivery managers, project managers, architects, business analysts, and technical teams.
- Act as a trusted advisor to CXO-level stakeholders, building strong executive relationships and driving strategic discussions.
- Own overall engagement governance, delivery performance, customer satisfaction, and operational excellence.
- Lead large-scale business and technology transformation initiatives across P&C insurance operations.
- Manage P&L / RPF / REF and commercial responsibilities associated with the engagement/account.
- Drive account growth through upselling, cross-selling, expansion opportunities, and identification of new business opportunities.
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