Field Service Coordinator

Description

We are ERock!

Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability.

Enchanted Rock’s dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation’s most dependable microgrids — all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Powered by Granite Ecosystem™, our revolutionary software system, Enchanted Rock solutions provide 24/7/365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on.

What you’ll do…

Enchanted Rock is looking to hire a detailed-oriented, driven, and resourceful local Field Service Coordinator to assume responsibilities of work planning, scheduling, coordination and additional duties as needed in Stockton, CA. 

Key Responsibilities:

• Manage, maintain, and interface with field service operations regarding work order management and asset availability including but not limited to, creation, closure, data entry and reporting.
• Interface with field service operations to manage and ensure all planned maintenance activities are being performed in alignment with contractual obligations.
• Responsible for ensuring that materials are procured, and delivery aligned with field service schedule and objectives by working with purchasing, inventory, and shop personnel.
• Responsible for managing unique customer contractual requirements as needed.
• Interface with engineering in project development and completion.
• Prioritize preventive and corrective maintenance schedule/ plans daily using CMMS, adjusting as new issues arise.
• Interfaces with Enchanted Rock Operations to ensure maintenance schedules align with market conditions and provides recommendations on timing of maintenance.
• Coordinates with regional management including scheduling, route planning, and forecasting.
• Audit work orders, part, and materials documentation
• Verify requested work matches descriptions of work performed.
• Communicate any discrepancies with submitted work orders to regional management.
• Assists in developing and refining processes across the organization.
• Recommends best practices relating to operations and maintenance.
• Works with contractors/third parties and ensures they comply with Enchanted Rock’s work policies.
• Learns and utilizes manufacturers’ service manuals.
• Creates and maintains maintenance tracking process in accordance with manufacturers’ recommendations and industry accepted best practices.
• Ensures safe work practices by reinforcing company and industry standards.
• Communicate work status and parts order status clearly to the Director of Operations & Maintenance
• Additional responsibilities may be added at the direction of Company’s management.

Requirements

Basic Qualifications & Experience:

• Bachelor’s degree in Business Administration, Finance, or commiserate experience.
• A minimum of 3 years’ experience in a similar role. Solid knowledge of data analysis, business system software, and forecasting techniques.
• Excellent computer proficiency in Microsoft programs such as, but not limited to, Excel, Word, Outlook, and other database related programs.
• An analytical mind with strong attention to detail and business acumen.
• Outstanding organizational and critical thinking skills.
• Excellent communication and leadership abilities.
• Knowledge of power generating or industrial equipment and technologies
• Strong leadership/management/communication skills
• Strong organizational/prioritizing skills
• Ability to make significant independent judgments.
• Required to have eyesight corrected at 20/40 to accurately read and interpret such as but not limited to instruments, gauges, and manuals
• Must be physically capable of wearing protective equipment (PPE) including but not limited to fall protection equipment, hardhat, safety shoes, safety glasses etc.
• Communicates well with colleagues and customers.
• Able to demonstrate and present an elevated level of professionalism and organization.
• Ability to work in a team environment and coordinate with other business units.

You’ll sweep us off our feet if you:

• Power plant experience in scheduling, planning or outage management.
• Experience in Combined Cycle, Simple Cycle power plants, and mobile power generation equipment
• Must be open to training, direction, and constant learning and improvement.
• Must be able to work in a dynamic environment with changing deadlines.

Your Rewards!

• Medical, Dental, Vision, and Prescription Drug Insurance
• Company-Paid Life Insurance
• Flexible Spending Account (FSA)
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off – Sick & Vacation Time
• Paid Holidays

Do you have what it takes to join the Enchanted Rock team? Send us your resume today.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Enchanted Rock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”