Lead Analyst Business Systems

The Lead Business Analyst is responsible for working with cross functional teams to analyze and translate business needs into innovative solutions to enhance customer experience and solve complex business data problems. This role is accountable for understanding the business complex problems, assigned deliverables and priority, defining stories and test acceptance criteria, client communication and documentation. The Lead BA brings business and technology together by understanding the needs of both and turning them into actionable solutions and designs. RESPONSIBILITIES Lead and facilitate cross functional teams to analyze and transform business requirements into technical and functional requirements. Collaborate with the product owner, business analysts, developers, and architects to help ensure system functionality aligns with business requirements and compliance standards. Helps the Scrum Master determine project task estimates, deadlines and deliverables, simultaneously working on multiple projects. Have project management experience handling multiple projects at the same time. Have experience using Gen AI tools (GitHub Copilot, ChatGpt, etc) to improve productivity. Interact with stakeholders for planning and prioritization. Maintains documentation, project tracking, and key stakeholder reporting metrics. Acts as the daily liaison between business stakeholders and systems development teams by troubleshooting and answering questions as needed and follows up on outstanding issues that block development. Understand and break down large components of work into smaller, actionable units for development teams. Document and maintain business requirements in a clear and concise manner. Review requirements, groom user stories, write test plans, create user-interface mockups and execute test cases, run the test applications and verify and document results. Assist with ensuring that requirements are understood by the development team and perform gap or functional analysis when needed. Verify technical design specifications to meet user requirements. Assist with creating user scenarios for development and user acceptance testing. Over time, develop deep domain knowledge on key applications. Responsible for requirements management throughout project lifecycle. QUALIFICATIONS: 7+ years prior project management experience in a business or functional analyst role, utilizing business analysis skills on technical projects and/or systems reporting. Strong Agile software development experience, familiar with Scrum and Kanban, using tools such as JIRA, Confluence, SharePoint. Scrum master or PMP certification preferred. Experience in analyzing, describing, and evaluating complex use cases, ability to reading Software Requirement Specifications. Experience working with analytics and reporting tools (Tableau/BO/QuickSight Preferred). Experience with cloud services specifically AWS (Amazon Web Services) with SQL experience. Must be able to communicate effectively with both technical and non-technical project team members. Ability to effectively present information to internal and external business users. Knowledge of software development and IT Tools and Services. Experience with on-prem and cloud databases (Postgres and Oracle). Experience in developing user acceptance tests and quality assurance tests. Understanding of systems integration and testing. EDUCATION: Bachelor's degree in business, Finance, Computer Information Systems or equivalent experience.

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