Unemployment Insurance Program Representative

The Employment Development Department (EDD) is recruiting for Unemployment Insurance Program Representatives. These positions are responsible for determining eligibility for unemployment insurance benefits and processing claims. Duties include interviewing claimants, gathering information, and making determinations on claims. Representatives also assist the public with questions and issues related to unemployment insurance. Successful candidates will have strong customer service, communication, and problem-solving skills.

The Employment Development Department (EDD) is a department within the California Labor & Workforce Development Agency that offers a variety of services to Californians. The EDD provides a wide range of services related to unemployment insurance, disability insurance, workforce development, and labor market information.