Flag job

Report

Unemployment Insurance Program Representative

Salary

$51.72k - $84.48k

Min Experience

0 years

Location

California

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

The Employment Development Department (EDD) is recruiting for Unemployment Insurance Program Representatives. These positions are responsible for determining eligibility for unemployment insurance benefits and processing claims. Duties include interviewing claimants, gathering information, and making determinations on claims. Representatives also assist the public with questions and issues related to unemployment insurance. Successful candidates will have strong customer service, communication, and problem-solving skills.

About the company

The Employment Development Department (EDD) is a department within the California Labor & Workforce Development Agency that offers a variety of services to Californians. The EDD provides a wide range of services related to unemployment insurance, disability insurance, workforce development, and labor market information.

Skills

customer service
communication
problem-solving