VP Clinical Strategy & Operations-Hospice in The Tidewell Footprint

The VP serves as a key member of the executive leadership team, responsible for aligning clinical operations with organizational strategy, workforce optimization, and performance outcomes. A strong focus on data analytics and advanced use of Home Care Home Base (HCHB) as a strategic differentiator will be critical to success in this role.

Key Responsibilities

Clinical Leadership & Strategy

• Provide vision and leadership for the development, implementation, and evaluation of clinical programs and services across the hospice continuum of care.
• Establish and maintain clinical practice standards that support the hospice philosophy, regulatory compliance, and evidence-based care.
• Partner with the medical director and physician leadership to drive interdisciplinary collaboration and continuity of care.
• Lead program growth, innovation, and integration of new care delivery models to meet organizational and community needs.
• Leverage data and trend analysis to proactively identify opportunities for growth, efficiency, and improved patient outcomes.
• Contribute to enterprise-wide strategic planning by translating data insights into actionable clinical and operational strategies.

Operational Management

• Oversee daily operations of nursing, social work, chaplaincy, hospice aides, volunteer services, and interdisciplinary teams.
• Ensure effective staffing models, workforce planning, and productivity standards to balance quality care with operational efficiency.
• Manage clinical budgets, forecasting, and resource allocation to meet financial and performance targets.
• Partner with business development teams to support census growth and patient access while maintaining quality of care.
• Use workforce and utilization data to optimize scheduling, staffing allocation, and resource deployment across regions.

Quality & Compliance

• Ensure compliance with Medicare Conditions of Participation, state licensing requirements, and accreditation standards (e.g., Joint Commission, CHAP).
• Embed data-driven performance monitoring systems to improve outcomes, reduce risk, and strengthen patient safety.
• Oversee clinical audits, regulatory surveys, and corrective action plans.
• Monitor patient and family satisfaction, implementing service recovery and improvement strategies as needed.
• Develop dashboards and scorecards to track KPIs, ensuring leadership teams are accountable for results and aligned with strategic objectives.

People Leadership & Development

• Recruit, mentor, and develop clinical leaders and managers to ensure a high-performing, engaged workforce.
• Foster a culture of collaboration, accountability, and continuous learning across all clinical teams.
• Provide ongoing education and training on best practices in hospice and palliative care, regulatory compliance, and use of technology systems.
• Promote the use of analytics at the leadership and frontline levels to encourage data-informed decision-making.

Technology & Data Management

• Serve as an organizational subject matter expert in Home Care Home Base (HCHB), optimizing workflows, documentation practices, and reporting functions.
• Leverage HCHB and other data analytics platforms to identify trends, monitor KPIs, and guide both tactical and strategic decision-making.
• Ensure staff adoption and effective use of HCHB to maintain accurate, timely, and compliant clinical documentation.
• Collaborate with IT and operations to advance digital innovation and streamline care delivery processes.
• Partner with analytics teams to ensure data integrity, develop predictive models, and support organizational dashboards that drive accountability and results.

Strategic Growth and Market Expansion in Polk, Hardee, Highland (PHH)

• Drive improvement of Quality STAR Ratings across the PHH footprint through strategic leadership, data analysis, and performance optimization.
• Achieve or exceed established admission goals by developing targeted growth strategies, monitoring referral trends, and ensuring operational readiness.
• Attain or surpass Average Daily Census (ADC) targets through proactive census management, collaboration with clinical and outreach teams, and process improvement initiatives.
• Lead the successful launch, implementation, and ongoing operational oversight of the new GIP/8th Hospice House within the PHH footprint, ensuring quality, compliance, and efficiency.
• Oversee the successful initiation and management of the Palliative Care Contract at Winter Haven Hospital, ensuring seamless integration and high-quality service delivery.
• Provide strategic oversight of Interdisciplinary Group (IDG) meetings within the PHH footprint to ensure effective collaboration, care planning, and regulatory compliance.
• Maintain a consistent, visible leadership presence within the PHH footprint—at least one day per week or two days every other week—to support team engagement, monitor performance, and drive achievement of budgeted goals.

Qualifications

• Master’s degree in Nursing, Healthcare Administration, or related field preferred (Bachelor’s degree with extensive executive leadership experience required).
• Active Registered Nurse (RN) license required; certification in Hospice and Palliative Nursing (CHPN) strongly preferred.
• Minimum 10+ years of progressive leadership experience in hospice, palliative care, or post-acute healthcare, including at least 5 years in a senior executive role.
• Deep knowledge of hospice philosophy, regulatory requirements, and industry standards.
• Demonstrated expertise in Home Care Home Base (HCHB), including system optimization, data reporting, and staff training.
• Proven ability to lead large interdisciplinary teams, manage complex budgets, and achieve clinical and operational goals.
• Strong track record in quality improvement, compliance, and successful navigation of regulatory surveys.
• Exceptional communication, collaboration, and change management skills.
• Experience leveraging analytics to guide strategy, monitor outcomes, and drive clinical

Key Competencies

• Strategic and visionary leadership
• Clinical and operational excellence
• Financial and business acumen
• Talent development and mentoring
• Data-driven decision-making & analytic insight
• Clinical and operational excellence through advanced use of Home Care Home Base (HCHB) analytics
• Regulatory and compliance expertise
• Patient- and family-centered focus

*MUST LIVE IN THE TIDEWELL FOOTPRINT, IDEALLY IN SARASOTA OR MANATEE COUNTY

 

 

Since 1977 Suncoast Hospice has provided help and hopes to seriously ill patients and their families in Pinellas County, Florida. In 2014 Suncoast Hospice and its family of programs created Empath Health to better address the needs of those living with advanced and/or chronic illnesses.