About the role
dnata is one of the world's largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Travel Group represents the travel division of dnata. Consisting of more than 20 leading international travel brands, we are proud to serve our global customer base as a leading, award-winning travel services provider.
As Technical Product Manager - dnata Travel, you will support the delivery of technology products and solutions and ensure the effectiveness of all technology features aligned to the Product's vision and roadmap. You will lead a team of Technical Product Owners (TPO) to understand, assess, and decompose prioritised initiatives into Technical Features within engineering team backlogs, focusing on MVP (Minimum Viable Product).
In this role, you will:
Collaborate with TPOs (technical product owners), peer groups, vendors, and other IT stakeholder groups to deliver ongoing and future Program Increment Planning (PIs), utilising business value, assessing available capacity, and effectively sequencing and prioritising backlogs.
Lead a team of TPOs through collaboration, delegation, and empowerment to ensure effective delivery of our technology solutions.
Collaborate with architecture, engineering, and service management teams to ensure the overall back-logs are balanced to provide a scalable, user experience-optimized, stable, and performant technology product that continually meets business needs. Ensure Technical Debt, NFRs (Non-Functional Requirements), and System enablers are considered, captured, and cascaded to team backlogs.
Participate in Sprint demos at the team level and assist in the preparation of system demos and other varied levels of involvement across a suite of Demos and Visual Release Notes at the team level. Engage in the preparation and delivery of PI demos to the stakeholder group via Inspect & Adapt workshops with the overall goal of driving increased use and adoption.
Responsible for the quality and integrity of the data held in the Product Catalogue for your specific
Product/s. Define a methodology for analysing and responding to target metrics and value post PI de-livery, aiming to drive increased use and adoption of our technology products.
Develop and mentor TPOs, supporting their professional development. Contribute to the TPM peer community in identifying and acting upon opportunities for Learning and Development, growth, and advancement.
Maintain the quality and integrity of the data held in the Product catalogue and features within the technical and team boundaries, ensure the identification and contribution of risks and dependencies and ensure appropriate team backlogs reflect any impact.
Drive the partnership with applicable product vendors, ensuring timely feature/product upgrades, and maximising the product's efficiency and effectiveness. Minimise bespoke customisation and influence business process changes to best utilise vendor-supplied products.
About the company
dnata is one of the world's largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Travel Group represents the travel division of dnata. Consisting of more than 20 leading international travel brands, we are proud to serve our global customer base as a leading, award-winning travel services provider.