About the role
Our client, a multinational telecommunications technology company is seeking a Software Developer/Support Analyst to provide technical support to a global customer base. Maintains ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.
Responsibilities:
Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable.
Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution.
Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects.
Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience.
Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews).
Required Skills:
5-7 years' experience as a Software Engineer Supporting -enterprise applications.
Hands-on Core Java, Microservices and Spring Boot framework
Experience in real time troubleshooting and resolution of critical production issues related to large enterprise system.
Knowledge on NoSQL DB - Couchbase/Cassandra/Cosmos
Knowledge on CI/CD tools: Docker, Kubernetes/ OCP and Nexus
Azure Cloud knowledge
Experience on maintaining, troubleshooting and running on Kubernetes platform. -
Experience in Log based monitoring tools like ELK stack and Elastic Alerts.
Must have strong Ability to communicate effectively both verbally and in writing to large audience including customer.
Flexible to support late hours and weekend
About the company
Technical recruiting is our core expertise and we're hiring! Our mission is to fill the greatest tech jobs with the most talented people! We are an innovative technology recruiting company – driven by talented people and utilizing the latest in AI technology! For 30 years, we have provided top-tier technical talent and high-level technology solutions to industry leaders. With carefully honed processes and impeccable execution, our talent acquisition program enables our customers to focus on and deliver the services for which they are renowned. Today, our highly regarded client base includes leaders in Aerospace & Defense, Commercial Enterprise, Financial IT, Healthcare IT, Broadcast & Media, as well as top-tier federal systems integrators and key governmental agencies. Founded in New York in 1992, Elite Technical is a privately held, certified Woman-Owned Small Business (WOSB).
