Associate Vice President, Ethics and Compliance - Consumer, Digital Lilly Direct

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Eli Lilly and Company is a global pharmaceutical leader discovering and delivering life-changing medicines to people around the world. Founded in 1876, Lilly is making transformational investments in direct-to-consumer healthcare delivery through LillyDirect and other digital health initiatives, fundamentally reshaping how patients access care and medicines.

We are seeking a strategic, business-minded Ethics & Compliance leader to serve as the embedded E&C partner for Lilly’s Consumer Digital Experience portfolio, including LillyDirect, digital pharmacy operations, third-party platform partnerships, and direct-to-consumer programs. Reporting to the Chief Ethics and Compliance Officer (CECO), this Associate Vice President will sit on the lead team for LillyDirect and the Digital Legal Office, providing day-to-day compliance leadership to product, commercial, and technology teams building Lilly’s next-generation consumer healthcare platforms.

This is a rare opportunity to shape the compliance architecture for one of the most innovative initiatives in the pharmaceutical industry. Operating with significant autonomy, you will design compliance frameworks that enable rapid product innovation while proactively managing regulatory, fraud-and-abuse, and integrity risks unique to the consumer digital health space. You will serve as a trusted strategic advisor to senior business leaders and work closely with Legal, Regulatory, and Integrated Risk Management partners to ensure LillyDirect operates with the highest standards of integrity.

Strategic E&C Leadership

• Serve as the dedicated Ethics & Compliance leader for LillyDirect’s consumer marketplace, digital pharmacy operations, third-party partnerships, telehealth integrations, and direct-to-consumer platforms.
• Provide strategic E&C guidance to senior business leadership on emerging risks, regulatory trends, and novel business models at the intersection of pharmaceutical regulations, healthcare fraud and abuse laws, consumer protection requirements, and ecommerce regulations.
• Sit on the LillyDirect lead team, contributing an E&C perspective to business strategy, product roadmaps, and go-to-market decisions.
• Develop a deep understanding of the consumer digital health business environment, plans, and strategies, and proactively help colleagues and business partners understand, account for, and mitigate compliance risks.

Program Design & Compliance Frameworks

• Design and implement scalable compliance frameworks, playbooks, and risk-based controls tailored to consumer-facing digital health platforms, including Anti-Kickback Statute compliance, corporate practice of medicine considerations, telehealth regulations, pharmacy licensing, and consumer protection requirements across all 50 states.
• Embed compliance requirements into digital product development lifecycles and technology systems to enable real-time monitoring, data analytics, and confidence that employees operating within these systems are doing so compliantly.
• Assess E&C training and communications needs for the consumer digital businesses supported, and deliver programs aligned with organizational change management goals.
• Provide input into corporate compliance policies and procedures that reflect the unique needs of direct-to-consumer healthcare delivery.

Risk Management & Monitoring

• Conduct regular E&C risk assessments of consumer digital business practices and partner with business leaders to implement appropriate risk mitigation strategies.
• Design and execute monitoring plans to address identified and prioritized risk areas for consumer digital platforms and partnerships.
• Leverage E&C data analytics tools and integrated risk management approaches for insights to ensure timely and effective risk identification and mitigation.
• Drive application of effective corrective and preventive action plans responsive to monitoring and investigation findings.
• Deliver meaningful, data-driven insights to LillyDirect and business unit leadership derived from monitoring and compliance activities.

Collaboration & Stakeholder Engagement

• Partner closely with the Legal, Regulatory, and Privacy teams within the Digital Legal Office to ensure coordinated risk management across healthcare regulatory, data privacy, AI governance, and commercial compliance domains.
• Consult on investigations with ethics and compliance implications, always collaborating with HR on speak-up matters and investigations.
• Coordinate with other E&C professionals across affiliates and business units to ensure consumer digital controls are aligned with company standards and that affiliate personnel understand the nuances of global digital commerce operations.
• Engage with external industry E&C peer groups and organizations to benchmark best practices for consumer digital health compliance.

Team Leadership & Culture

• Build, lead, and develop a small team of E&C professionals dedicated to the consumer digital portfolio, including project management and system standardization capabilities.
• Attract, retain, and develop top E&C talent, positioning team members for roles of increased responsibility and complexity.
• Foster an open, inclusive team environment that promotes collaboration, open communication, and a culture of integrity and accountability.
• Champion Lilly’s values and The Red Book (Code of Conduct), serving as a visible advocate for ethical conduct across the consumer digital organization.

Required

• Bachelor’s degree required; advanced degree preferred (e.g., J.D., M.B.A., C.P.A.).
• 10+ years of progressive experience in ethics and compliance, legal, regulatory, or a related risk function, with significant exposure to healthcare or pharmaceutical environments.
• Demonstrated expertise in healthcare fraud and abuse laws (Anti-Kickback Statute, False Claims Act), and/or consumer protection, telehealth, or digital health regulatory frameworks.
• Proven experience designing and implementing compliance programs, controls, and monitoring plans in fast-paced, high-growth, or transformation-oriented environments.
• Strong strategic and conceptual thinking with the ability to translate complex compliance risks into actionable business guidance.
• Demonstrated ability to communicate, influence without authority, and build trusted advisory relationships with senior leaders.
• Significant leadership and management experience with the ability to lead teams, drive change, and develop talent.
• Demonstrated history of operating with integrity.

Preferred

• In-house experience at a pharmaceutical, digital health, or consumer health technology company, including experience with consumer-facing digital platforms, ecommerce, or marketplace business models.
• Experience navigating compliance considerations for AI-enabled healthcare delivery, data analytics, or digital product development.
• Familiarity with MSO structures, restrictions on corporate practice of medicine, and pharmacy licensing across multiple jurisdictions.
• Background in integrated risk management, including technology-driven compliance monitoring and data analytics.
• Experience with change management methodologies and large-scale system or process implementations.
• Agile project management experience or familiarity with product-led compliance delivery models.

Setting Strategy

• Develops and communicates a forward-looking E&C vision for consumer digital health that is both ambitious and practical.
• Demonstrates an entrepreneurial and creative mindset, generating innovative approaches to compliance in novel business models.
• Gathers and evaluates data from diverse sources to inform compliance strategy and align stakeholders.

Executing for Results

• Establishes clear objectives and drives accountability while thriving in ambiguous and rapidly evolving environments.
• Proactively anticipates risks and unintended consequences, leveraging data and cross-functional input to make informed decisions.
• Balances speed of business innovation with appropriate compliance rigor.

Leading Teams

• Attracts and develops diverse, high-performing talent and delegates effectively to nurture individual growth.
• Cultivates self-awareness, welcomes feedback, and leads by example with unwavering integrity.

Relationships & Influence

• Builds strong relationships with business leaders, demonstrating emotional intelligence and executive presence.
• Inspires trust and credibility through independent conviction, collaborative problem-solving, and a readiness to constructively challenge.
• Connects the team to purpose and fosters engagement across a matrixed organization.

Career Acceleration

This leadership position offers enterprise-wide visibility and a clear growth trajectory. You will gain board-level exposure through Integrated Risk Management initiatives, executive leadership experience on the LillyDirect lead team, portfolio responsibility for one of Lilly’s most transformational businesses, and the opportunity to shape compliance frameworks that set industry standards for consumer digital health.

Resources & Support

Competitive compensation including base salary, performance bonus, and long-term incentives. Budget authority to build your team and engage external resources. Access to Lilly’s deep bench of legal, regulatory, clinical, and commercial subject matter experts.

Culture & Environment

Work alongside genuinely brilliant, humble, and mission-driven colleagues. A leadership team that trusts you to operate with autonomy and sound judgment. An organization that values diverse perspectives, rewards innovative thinking, and is committed to delivering performance with integrity.

Location: Indianapolis, IN preferred; San Francisco, CA or West Coast remote options available.

Travel: Up to 20–30% domestic and international travel.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$232,500 - $341,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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