Enterprise Customer Success India

We're looking for a self-starter, highly energetic first Customer Success Manager based in India, who is passionate about AI. We don't just sell a product, we're building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding, daily management and value extraction experience. In this role you will: Create ElevenLabs' India's Customer Success playbook that helps us scale to our goals supporting 1,000s of enterprises. Build and maintain strong relationships with our enterprise clients to drive their success. Play a key role in onboarding enterprise clients and defining the best practices across the world. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own customer success KPIs and track them against the company goals.

ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of humanlike speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you.