Senior eDiscovery Project Manager (US)

Elevate is recruiting a Senior Project Manager to join our eDiscovery and Document Review team! The Senior Project Manager will be the primary liaison and case consultant for customers engaging with Elevate discovery team on eDiscovery projects.

This role will require a shift time of 12pm-9pm PST.

This role requires proficiency utilizing Relativity, Everlaw, and eDiscovery methodologies. Responsibilities include maintaining comprehensive customer and project documentation within the project queue and collaborating with various groups to implement optimal solutions for customer requirements.

Specifically, the Senior Project Manager will

• Understand and interpret customer requirements within the context of eDiscovery processes.
• Consult with customers on utilizing Elevate's suite of services, particularly leveraging Relativity.
• Coordinate internal processes across Elevate's global departments to ensure customer objectives are met.
• Represent Elevate in customer interactions and with third-party service providers.
• Supervise and support other members of the Professional Services (PS) team to ensure customer needs are addressed effectively.
• Train and develop team members on workflows and eDiscovery best practices.
• Provide regular project updates and performance reports to Directors and above to optimize resource allocation and service delivery across Elevate.
• Conduct project kickoff calls with customers and key stakeholders.
• Effectively manage and communicate timelines and ensure team meets all relevant deadlines.
• Coordinate data collection activities.
• Coordinate and support processing requests from customers.
• Coordinate and prepare document productions for customers.
• Support customers with migrating data between databases.

Experience

• 8+ years' experience in an eDiscovery project management, with hosting services experience preferred.

Skills for Success

• Strong verbal and written communication skills.
• Exceptional problem-solving abilities and adaptability to evolving customer needs.
• Highly organized with the ability to manage multiple tasks concurrently.
• Willingness to work extended hours when project demands require.
• Ability to communicate complex technical solutions effectively to non-technical stakeholders.
• Outstanding customer service, interpersonal, and communication skills.
• Demonstrated ability to work collaboratively in a team environment.

Technical Skills

• Proficiency with an eDiscovery processing and hosting platform, Relativity highly preferred.

Qualifications

• Industry certifications such as Relativity Certified Administrator, or similar Relativity certifications.

Compensation

• The pay rate for this remote-based role is $135,000-$160,000/year based on job-related skills, experience, level, and location. In addition, Elevate offers full-time employees a comprehensive benefits package and PTO.

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• For the ninth consecutive year, in 2024, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Providers in Asia-Pacific
• For the fourth year in a row, Elevate’s integrated law firm has been designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
• Newsweek awarded Elevate the highest rating in the annual ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplace for 2024’ lists
• Elevate was named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.
• Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report
• The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US

Learn more at https://elevate.law

See more jobs at https://elevate.law/careers/

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All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.