Metric Tree Labs
Website:
metrictreelabs.com
Job details:
Position Summary
The EDI Coordinator is responsible for managing and supporting Electronic Data Interchange (EDI)
transactions between internal ERP systems and external trading partners. This role ensures
accurate, timely data flow by monitoring EDI transactions, troubleshooting errors, and directly
correcting and maintaining data within the ERP system. The ideal candidate has strong ERP
experience, excellent problem-solving skills, and a solid understanding of business processes such
as order management, invoicing, and inventory.
Key Responsibilities
Monitor, manage, and support daily EDI transactions (e.g., 850, 855, 856, 810) to ensure
successful data exchange with trading partners
Investigate, troubleshoot, and resolve EDI errors, exceptions, and failed transactions
Analyze EDI mapping and transaction errors and determine root causes
Correct, update, and maintain data directly within the ERP system (customers, items, pricing,
orders, shipments, invoices, etc.)
Coordinate with internal teams (IT, Customer Service, Supply Chain, Finance) to resolve
data and process issues
Validate ERP data accuracy to prevent recurring EDI issues
Identify opportunities to improve EDI and ERP data processes and reduce manual
intervention
Required Qualifications
2–5+ years of experience in an EDI Coordinator, EDI Analyst, or similar role
Hands-on experience working with ERP
Strong experience correcting and maintaining data directly within an ERP system
Working knowledge of EDI standards (ANSI X12 and/or EDIFACT)
Experience troubleshooting data-related issues across EDI and ERP systems
Understanding of order-to-cash and procure-to-pay business processes
Strong analytical and problem-solving skills with attention to detail
Ability to communicate technical issues clearly to both technical and non-technical users
Key Skills & Competencies
ERP data management and validation
EDI transaction monitoring and troubleshooting
Cross-functional collaboration
Process improvement mindset
Time management and prioritization
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