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IT Service Delivery Manager

Min Experience

7 years

Location

Bangalore Urban, Chennai, Cochin

JobType

Full-Time

About the job

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About the role

Join EIL Global as an IT Service Delivery Manager, a senior-level position based in Bangalore Urban, Chennai, or Cochin. This is a full-time role demanding 7 to 10 years of experience in IT service delivery. The candidate will oversee delivery processes, ensuring high-quality IT services are provided to our clients. The role emphasizes leadership in service management and requires expertise in incident and project management, along with vendor coordination.

About the company

EIL Global IT Solutions and Services Pvt Ltd, headquartered in Adelaide, Australia, is a renowned provider of IT services across the Asia Pacific and EMEA regions. With expertise in desktops, servers, networks, and data center technologies, EIL Global leads enterprises through digital transformation. Our comprehensive services span the entire IT Infrastructure spectrum, augmented by AIOPS, AI-driven Workforce Automation, and Blockchain solutions, supporting clients' evolving technological needs.

Skills

Incident Management
Project Management
Vendor Management
ITIL
Service Management
Problem Management
Process Improvement
Risk Assessment