Department of Student Affairs

Department of Student Affairs 

Location: Punjab | Delhi NCR 
Type: On-site | Full-time 

Who We Are: 
What began as a modest initiative has grown into Edoofa, a leading work-study program that offers international students a path to not just education in India, but a pathway to employment and success after the program. Over the past seven years, we've proudly enrolled over 5,000 students from Africa and South Asia, making Edoofa the largest program of its kind in India where students get an opportunity to self finance their education while getting closer to becoming employable i.e the true outcome of education. 
We are a bunch of high-intent, aspirational people who have stayed the course, been in the education industry for the long haul to create an impact in the lives of so many. As a bootstrapped, profitable business with a team of young, energetic hustlers , we are looking to explore a world or career where people prioritize sustainable growth, focus on generating steady free cash flows, and value long-term profitability over quick exits. 

Objective of the Role: 
As a key part of our Student Affairs Department, you will play a dual role – acting as both a mentor and a campus operations manager. You will be responsible for the holistic experience of students on campus, providing academic guidance, mentoring, and ensuring their physical, emotional, and academic well-being. You will serve as the bridge between Edoofa, campus partners, and students – ensuring seamless coordination, consistent support, and a strong sense of community. 

Key Responsibilities: 
1. Student Success & Mentorship 
● Provide warm, consistent, and empathetic support to students through regular mentorship and coaching sessions. 
● Help students navigate their work-study responsibilities and understand how they contribute to scholarships and long-term career success. 
● Facilitate engaging workshops and training sessions that build both soft skills and professional competencies. 
● Collaborate with the academic team to customize and improve learning content based on student feedback. 
● Track individual progress and proactively offer support to students falling behind. 
● Co-create personalized growth plans that address each student’s aspirations and challenges. 

2. On-Campus Operations & Support 
● Act as the first point of contact for all student queries, concerns, and needs on campus—responding promptly and thoughtfully. 
● Offer emotional, academic, and logistical support to students adjusting to new cultural and educational environments. 
● Conduct daily check-ins and surveys to ensure student satisfaction, safety, and well-being. 
● Liaise with campus authorities, hostel providers, and vendors to resolve issues and ensure a seamless experience. 
● Guide students through essential administrative processes including university formalities, visa documentation, and accommodation logistics. 

3. Community Engagement & Brand Representation 
● Build a vibrant, welcoming, and inclusive student community through events, peer groups, and cultural activities. 
● Proactively promote student engagement and foster strong peer-to-peer relationships. 
● Represent Edoofa with professionalism and empathy in interactions with institutional partners and stakeholders. 
● Work closely with internal teams (admissions, counselling, academics) to ensure alignment and resolve student concerns in a timely manner. What 

We’re Looking For 
● Minimum 2 years of experience in student counselling, account handling, customer service, or coaching/mentoring roles 
● A genuine passion for supporting student success and building meaningful, long-term relationships 
● Strong interpersonal skills, including empathetic listening, clear communication, and effective conflict resolution 
● Ability to work seamlessly with multicultural and international student communities 
● Highly organized, proactive, and adaptable, with a solution-driven approach to challenges 
● Openness to being stationed full-time at a designated campus location, with flexibility for occasional travel. 


Why Join Edoofa?
● Be part of a fast-scaling education initiative transforming the lives of international students 
● Play a pivotal role in shaping academic, emotional, and professional journeys 
● Work in an energetic, impact-focused environment where innovation and empathy go hand in hand 
● Build deep, meaningful connections and lead real change within student communities