Product Owner

Edify is a hospitality management platform, providing cutting-edge software-as-a-service (SaaS) solutions to cafes and production facilities. Our platform streamlines operations, improves customer experience and drives revenue & bottom line growth for our clients. We are seeking a talented and experienced Product Owner to join our team in a full-time capacity. This role will based in our office in Bank, Central London. This will be the first Product role, working closely with the Founder/CEO who has extensive experience of the industry and is a subject matter expert. Founding member of the product team with huge opportunity for growth & opportunities to shape processes on how the team works & scales. We have some big household name customers. Collaborate with stakeholders, cross-functional teams & the clients themselves to develop and maintain a clear product roadmap that aims to enhance operational efficiency, customer experience, and revenue growth for the hospitality industry. Translate the product roadmap into detailed user stories and requirements, working closely with the founder, engineering and design teams to ensure a shared understanding of each feature's scope and functionality. Own and prioritise the product backlog, prioritising features based on client needs, business value, and resource constraints, balancing trade-offs as necessary. Monitor the development process, actively managing risks and addressing issues that may impact feature delivery. Validate the feature's functionality through user testing, soliciting feedback from the client and end-users to ensure it meets their needs and expectations. Drive the feature's successful launch, coordinating with marketing and sales teams to ensure effective promotion and client adoption. Help facilitate all scrum-related activities (Sprint Retros, Kick offs, etc) Conduct market research to identify trends, customer pain points, and competitive advantages in hospitality tech.

Edify is a hospitality management platform, providing cutting-edge software-as-a-service (SaaS) solutions to cafes and production facilities. Our platform streamlines operations, improves customer experience and drives revenue & bottom line growth for our clients.