- Location
- Tukwila, Washington, United States
- Job type
- Full-time
About the role
This position will support our administrative office and assist with coordination of patient care including intake, scheduling, medical records and reception work.
- Data enters patient information into the electronic health record (EHR)
- Coordinates patient scheduling and guarantees patient satisfaction by creating consistency and continuity with the patient’s schedules
- Reviews medical record for completeness and is proactive to retrieve any missing information
- Attaches documents related to patient files received via fax, scan or mail into the EHR
- Monitors aged unsigned provider orders and submits requests for these to be signed to providers and tracks them closely per regulatory requirements
- Receives and responds to written and verbal requests for medical records, transports/transfers records to requesting area
- Reviews Face-to-Face and referral documentation for completeness/adequacy per regulatory requirements
- Answers and transfers phones quickly and efficiently
- Uses EHR to obtain and update patient demographic data accurately
- Processes incoming/outgoing mail and faxes as needed
- Assists management with typing, filing and computer related tasks as needed
- Files, prints, faxes, copies, cleans, organizes and assembles new patient folders as assigned
- Reviews patient charts for billing accuracy and follows up with any unmet requirements timely to ensure timely billing and documents appropriately
- Provides backup to other Eden team members as assigned
- Participates in information management and quality assurance performance improvement (QAPI) activities
About Eden Health (Home Health, Hospice, Home Care)
Provides in-home medical, hospice, and rehabilitative care services.
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