Website:
creykidtoys.com
Job details:
Position: E-commerce Specialist
Department: Sales & Marketing
Location: Chennai (Ambattur)
Employment Type: Full-time
Experience: 2–4 Years
Joining: Immediate Preferred
About Creykid:
At Creykid, we create toys, games, and creative learning experiences that inspire curiosity, imagination, and meaningful play. Our products are designed for children, families, educators, and anyone who believes learning can be fun. We are looking for an E-commerce Specialist who can not only manage our online marketplaces but also drive sales growth through data-driven strategies and marketplace optimization.
Role Overview:
The E-commerce Specialist will be responsible for managing and growing Creykid's online presence across marketplaces and D2C platforms. The ideal candidate should have hands-on experience in marketplace management, digital merchandising, inventory coordination, online promotions, and sales analysis. This role requires someone who can identify growth opportunities, improve product visibility, and work closely with the marketing and sales teams to increase revenue.
Key Responsibilitie:
· Marketplace management
· Manage and optimize seller accounts on Amazon, Flipkart, FirstCry, Myntra (if applicable), Jiomart, and other relevant marketplaces.
· Ensure accurate product listings, descriptions, images, pricing, and category mapping.
· Monitor product availability and coordinate with inventory and operations teams to prevent stock-outs.
· Handle catalogue creation, updates, A+ content, and listing optimization.
Sales Growth & Business Development
· Develop and execute strategies to increase marketplace sales and revenue.
· Identify opportunities for product promotions, seasonal campaigns, and marketplace offers.
· Monitor competitor pricing, promotions, and assortment to recommend pricing and sales strategies.
· Analyze sales performance and suggest actions to improve conversion rates and average order value.
· Work closely with distributors and marketplace account managers to maximize business opportunities.
Performance Marketing Support:
· Plan and optimize marketplace advertising campaigns (Amazon Ads, Flipkart Ads, etc.).
· Collaborate with the digital marketing team on promotional campaigns and product launches.
· Recommend strategies to improve organic search rankings within marketplaces.
Analytics & Reporting:
· Track key performance metrics including:
· Revenue
· Orders
· Conversion Rate
· Traffic
· Return Rate
· Customer Ratings & Reviews
· ROAS (Return on Ad Spend)
· Prepare weekly and monthly performance reports with actionable insights.
· Forecast sales trends and recommend inventory planning.
Customer Experience:
· Monitor customer feedback and ratings.
· Coordinate with customer support teams to resolve marketplace issues.
· Improve product content based on customer reviews and buying behaviour.
Cross-functional Collaboration:
· Work closely with Marketing, Sales, Design, Operations, and Warehouse teams.
· Coordinate new product launches across all online platforms.
· Ensure timely execution of promotional campaigns and product availability.
Required Skills:
· Strong understanding of e-commerce marketplaces and seller portals.
· Experience managing Amazon Seller Central and Flipkart Seller Hub.
· Knowledge of marketplace advertising and promotional tools.
· Strong analytical and reporting skills.
· Excellent Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, dashboards).
· Experience with inventory management and order fulfilment processes.
· Good communication and negotiation skills.
· Ability to work in a fast-paced, target-driven environment.
Preferred Qualifications:
· Bachelor's degree in Marketing, Business Administration, Commerce, or related field.
· 2–4 years of experience in e-commerce or online marketplace management.
· Experience in consumer products, toys, games, education, FMCG, or retail brands is preferred.
· Familiarity with Shopify or other D2C platforms will be an added advantage.
· Basic understanding of Google Analytics and digital marketing metrics.
Key Performance Indicators (KPIs):
· Monthly online sales revenue
· Marketplace sales growth
· Product listing quality score
· Conversion rate improvement
· Return and cancellation rate
· Advertising ROI/ROAS
· Inventory availability
· Customer ratings and reviews
· New product launch success
· Achievement of monthly sales targets
What We Offer:
· Opportunity to work with an innovative and fast-growing toys & games brand.
· Exposure to end-to-end e-commerce business operations.
· A collaborative and creative work environment.
· Opportunities for professional growth and ownership.
· Performance-based incentives based on business outcomes.
Click on Apply to know more.