Balwaan
Website:
balwaan.com
Job details:
Company Description
Balwaan Krishi, headquartered in Jaipur, India, is a rapidly growing smart agriculture machinery company, established in 2016. Dedicated to empowering small and marginal farmers, the company focuses on providing accessible and affordable farm equipment. With a vision of improving agricultural efficiency, profitability, and sustainability, Balwaan Krishi serves over 10,00,000 farmers across 18 states. Supported by a team of over 250+ professionals and 10 fulfilment centres, Balwaan offers a wide range of 125+ products and innovative solutions for sustainable farming. The company's core values are empowerment, sustainability, innovation, collaboration, equity, and inclusion.
Role Overview
The Assistant Manager – E-commerce will manage marketplace operations with a primary focus on Amazon and Flipkart, along with exposure to Quick Commerce platforms. The role involves handling returns, claims, account health, compliance, and team coordination to ensure smooth operations and business growth.
Key Responsibilities
1. Marketplace Operations (Amazon & Flipkart)
- Manage end-to-end operations on Seller Central & Seller Hub
- Monitor returns, claims, and dispute management
- Handle POA submissions and account suspensions
- Manage FBA removals, warehouse reconciliation, and LSP issues
2. Account Health & Compliance
- Track ODR, LDR, seller ratings, and return rates
- Ensure compliance with marketplace policies
- Monitor account notifications and handle Brand Registry cases
3. Quick Commerce (Preferred)
- Manage operations on Blinkit, Zepto, Swiggy Instamart
- Coordinate inventory, fill rates, and issue resolution
4. Reporting & Documentation
- Prepare monthly performance reports
- Analyse sales, returns, and claims
- Maintain accurate reconciliation and compliance records
Experience Required
- 3–5+ years managing Amazon & Flipkart marketplace operations (mandatory)
- Experience in claims, returns, POA, and reconciliation
- Quick Commerce exposure preferred
Technical Skills
- Strong hands-on experience with Seller Central & Seller Hub
- Advanced Excel (Pivot Tables, XLOOKUP, MIS reporting)
- Strong analytical and reporting skills
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