Website:
pinnaclegrowthconsulting.com
Job details:
Job Title - Ecommerce Operations Executive
Experience required - 6 months - 3 year
Location - Noida Sec -62 (On site)
Key Responsibilities
Marketplace Operations
- Manage day-to-day operations for assigned brand accounts across Amazon India, Flipkart, Nykaa, and other relevant marketplaces.
- Ensure smooth account functioning across listings, inventory planning, and operational issue resolution.
- Monitor account health and marketplace compliance to reduce penalties, listing suppressions, and operational disruptions.
- Coordinate with internal teams and external marketplace support teams for issue tracking and timely closure.
Catalog & Listing Management
- Create, update, and maintain product listings across marketplaces with accurate titles, bullet points, descriptions, images, attributes, and backend keywords.
- Ensure catalog hygiene, content accuracy, and completeness across all live SKUs.
- Track listing errors, suppressed ASINs/SKUs, variation issues, and content gaps, and take corrective action.
- Support new product launches by coordinating listing setup, category mapping, and required documentation.
Reporting & Operational Analysis
- Maintain daily, weekly, and monthly operational trackers for listings, availability, inventory status, and account health metrics.
- Publish regular reports on stock-outs, listing issues, catalog gaps, and operational performance.
- Identify recurring operational bottlenecks and recommend process improvements.
- Support business review preparation with accurate backend data and marketplace operation updates.
What We’re Looking For
- 6 months - 3 years of experience in eCommerce operations or marketplace operations.
- Hands-on experience with Amazon Seller/Vendor Central, Flipkart Seller Hub, Nykaa Seller/Partner portals, or similar marketplace platforms.
- Strong understanding of catalog management and marketplace backend processes.
- Experience supporting multiple SKUs and brand accounts in a fast-paced environment.
- Good working knowledge of Excel or Google Sheets for trackers, reports, and operational analysis.
- Strong attention to detail and ability to manage execution with accuracy.
- Clear communication skills and ability to coordinate across internal teams and external marketplace stakeholders.
Key KPIs You’ll Own
- Listing accuracy and catalog completeness.
- Maintaining monthly operational trackers.
- Account health compliance.
- Marketplace operational accuracy and backend hygiene.
What We Offer
- Exposure to marquee D2C and FMCG brands.
- Opportunity to work across leading Indian marketplaces.
- A clear growth path in a boutique consulting firm.
Click on Apply to know more.