NEODRIFT®
Website:
neodrift.in
Job details:
JOB OPENING:
Role: Ecommerce Operations Executive
Salary: 25k-35k
Job Location: Narela Industrial Area, Delhi
Mode: In-Office
Company Description
NEODRIFT® specializes in innovative car and bike accessories, offering high-quality products like art leather seat covers, car neck cushions, back support cushions, and more. Serving a wide range of vehicle brands, including Tata, Hyundai, Maruti, and Mahindra, we are dedicated to enhancing your driving experience. Our luxurious car seat cushions, pillows, microfiber cloths, and durable organizers come with water-resistant covers for added protection and convenience. Visit www.neodrift.in to explore our premium collection designed to elevate your car and bike journey.
Role Description
This is a remote internship role for an Ecommerce Operations Executive. The role involves overseeing daily ecommerce operations, managing customer queries, supporting online sales processes, and ensuring efficient order fulfillment. The candidate will also assist in enhancing user experience on ecommerce platforms and maintain effective communication with stakeholders. Interns will gain hands-on experience in ecommerce operations and customer service within a dynamic and fast-paced environment.
Qualifications
- Strong Analytical Skills and ability to evaluate data to drive decision-making
- Proficiency in Customer Service and a customer-first approach to managing queries
- Excellent Communication skills, including clear and professional written and verbal interactions
- Knowledge of E-Commerce platforms, operations, and principles
- Basic understanding of Sales to support and enhance online sales activities
- Ability to work independently and remotely, with a proactive mindset
- Bachelor's degree in Business, Marketing, or related field is an advantage
Role Requirements:
- Strong Excel skills
- Good English communication (written & verbal)
- Minimum 6 months of experience in E-commerce
Key Responsibilities:
- Handle day-to-day E-commerce operations
- Coordinate and monitor ongoing campaigns (SMS/Email/WhatsApp)
- Maintain accurate data and reports in Excel
- Ensure smooth order processing & customer satisfaction
Key Skills
- Good Excel
- Vlookup
- Fluent English
Industry
- Motor Vehicle Parts Manufacturing
Employment Type
Click on Apply to know more.