Ittisa®
Website:
ittisa.com
Job details:
WHO WE ARE
We are a fast-growing consumer brand scaling aggressively across India's digital commerce ecosystem. Our products are live and selling on Amazon, Flipkart, and the leading quick commerce platforms — and we're just getting started. To fuel our next phase of growth, we need an ownership-driven E-Commerce Manager who can run our marketplace business end-to-end.
This is not a support role. You will own the numbers, drive strategy, and build the systems that help us win online.
THE ROLE IN A NUTSHELL
As our E-Commerce Manager, you will be the single point of contact for all marketplace and quick commerce channels. You will manage everything from listings and inventory to advertising and P&L — while collaborating internally with supply chain, marketing, and finance to keep the engine running smoothly.
KEY RESPONSIBILITIES
Marketplace & Platform Management
• Own day-to-day operations across Amazon India, Flipkart, Blinkit, Zepto, Swiggy Instamart, and other emerging quick commerce platforms
• Serve as the primary point of contact (POC) for all platform account managers and partner teams
• Ensure brand presence, content quality, and catalogue health are maintained across all channels
Listings & Catalogue
• Create, optimize, and maintain product listings — titles, descriptions, bullet points, A+ content, and images
• Conduct regular catalogue audits to ensure accuracy, compliance, and discoverability
• Monitor and manage Buy Box performance, pricing competitiveness, and seller health metrics
Inventory & Supply Chain Coordination
• Plan and manage inventory replenishment to avoid stockouts and overstock situations
• Coordinate with the supply chain and warehouse teams for timely dispatches to FBA/FBF and quick commerce dark stores
• Track inbound shipments, inventory ageing, and platform-level stock health dashboards
Advertising & Promotions
• Plan and execute sponsored ads campaigns on Amazon (SP, SB, SD) and Flipkart Ads
• Manage promotional calendars including deals, coupons, sale events (Big Billion Days, Great Indian Festival, etc.)
• Optimize ACoS/RoAS and overall advertising efficiency to drive profitable growth
P&L Ownership & Reporting
• Own the channel-level P&L across all e-commerce platforms — tracking revenue, margins, returns, and platform fees
• Prepare weekly and monthly performance dashboards with insights and action plans
• Identify cost leakages (returns, penalties, commissions) and drive corrective measures
Internal Coordination
• Work closely with the marketing team to align online campaigns, creatives, and product launches
• Coordinate with finance for platform reconciliations, payouts, and deductions management
• Liaise with the product and brand team to ensure new launches are executed seamlessly on all channels
WHAT WE'RE LOOKING FOR
Must-Have Qualifications
• 3–6 years of hands-on e-commerce experience in a brand or seller setup
• Demonstrated ownership of Amazon Seller Central or Vendor Central
• Experience managing Flipkart Seller Hub and/or quick commerce onboarding
• Strong understanding of marketplace algorithms, ranking, and ad platforms
• Proficiency in Excel / Google Sheets for MIS and P&L tracking
• Experience handling inventory planning and forecasting
Key Traits We Value
• Self-starter who takes initiative without waiting to be told
• Data-driven decision maker comfortable with numbers
• Strong communicator who can manage internal and external stakeholders
• Detail-oriented with the ability to juggle multiple platforms simultaneously
• Growth mindset — excited about building from the ground up
• Calm under pressure during high-stakes sale events
BONUS POINTS IF YOU HAVE
• Experience with quick commerce onboarding (Blinkit / Zepto / Swiggy Instamart) from scratch
• Exposure to D2C brand operations or startup environment
• Familiarity with tools like Unicommerce, Increff, or similar OMS/WMS platforms
• Working knowledge of SEO principles applied to marketplace listings
WHAT WE OFFER
• Direct visibility with leadership — your work will shape the brand's growth story
• High ownership and autonomy from day one
• A fast-moving, collaborative team that moves fast and learns faster
• Access to cross-functional projects across marketing, supply chain, and product
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