About the role
Client and understand customer behavior by utilizing a robust toolbox of qualitative research methods to uncover pain points in users' workflows.
Engage with internal stakeholder to understand business goals and growth opportunities
Synthesize customer feedback to support the delivery of exceptional user experiences
Communicate learnings clearly and concise to stakeholders and product teams.
Relentlessly pursuit impactful solutions that solve the right customer problem.
Utilize intelligent and creative design practices to deliver high-impact products for use of large quantities of data, through a fresh, simple and intuitive experience for users.
Work in an agile environment that intersects with lean product development processes and user-centric design methodologies.
Project related travel may be required.
Collaborate, Concepting, Wireframing & Aligning Expectations
Collaborate with product teams to collect user feedback in iterative user feedback sessions, ensuring the design is continuously meeting our customers' needs.
Communicate design concept through different levels of fidelity, from ideation to final design implementation.
Wireframe thoughtful approaches to data storytelling and complex content interpretation
Establish A&B testing scenarios when applicable to generate the greatest insight in how to further optimize experiences around a user's most organic behaviors
Presentation, Polish & Go-To-Market
Creation of design concepts in various levels of fidelity
Presentation of design to product and client-facing teams to encourage feedback to further refine the approach and account for final opportunities for improvements prior to development
Collaborating with product QA team throughout the product development process to ensure designs are properly translating through the various phases of the development process all the way through new product launches
Collaborating with the marketing team on bring out the best design components of new products or features that can be incorporated into client communications
About the company
ECLARO is an IT and Business Consulting Firm which was founded in the United States in 1999 and has offices in the US, Canada, Puerto Rico and here in the Philippines. We support a number of our American and other global clients from our office in Quezon City. ECLARO's core competency can be found in the recruitment, management, and administration of deploying contingent staff of highly skilled individuals in these specialized disciplines. ECLARO has developed a flexible array of service offerings from project work, to staff augmentation, permanent placement, outplacement, HR outsourcing, payroll and training.