EMEA Customer Projects Process Engineer

Eaton has been a key player in the Middle East for 40 years. This July, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.

About Eaton

Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.

As part of the EMEA Customer Projects Operations Team, the Customer Project Process Engineer is responsible for optimizing and improving the efficiency of project delivery processes. They ensure smooth functioning, develop new techniques, modify existing process flows, and coordinate process improvement projects within transactional processes that involve multiple functions. The Customer Project Process Engineer plays a crucial role in ensuring that project processes are well-defined, documented, and adhered to throughout the project lifecycle.

What You’ll Do

• Provide the necessary guidance and oversight to ensure that processes are efficient, effective, and aligned with project objectives
• Analyze existing processes, identify areas for improvement, and implement solutions to enhance operational performance. Work closely with cross-functional teams to evaluate workflows, identify bottlenecks, and propose innovative solutions to improve productivity and quality
• Define the process mission, vision, tactics, goals, objectives, KPIs (Key Performance Indicators), and measures that are aligned with organizational strategies
• Responsible for implementing new/revised processes and tools, defining rollout roadmaps, and delivering training when appropriate
• Continuously assess and improve project processes. This involves gathering feedback from stakeholders, analyzing process performance data, and identifying areas for enhancement
• By actively seeking opportunities for improvement, the Customer Project Process Engineer helps drive efficiency and effectiveness in project execution
  
  
  

Qualifications

• Bachelor’s degree in Manufacturing or Electrical Engineering
• 5+ years of business experience, preferably in Project Engineering or Project Management
  
  
  

Skills

• Experience in electrical/mechanical, utilities, data center, or equivalent industries
• Knowledge of Lean and continuous improvement techniques
• Experience applying Lean tools in a high-complexity environment
• Experience in program management, deploying, and coordinating the standard utilization of various tools and processes within a specific business
• Must demonstrate financial acumen, strategic thinking ability, and strong business acumen
• Excellent interpersonal and influencing skills throughout all levels of the organization
• Demonstrated ability to lead cross-functional teams in the development and implementation of initiatives in a highly diverse and matrixed organization
• Strong ability to achieve positive results
• Ability to influence decision-making of key stakeholders within the business
• Acts as a role model in line with Eaton’s ethical standards of conduct and leadership values and attributes
• Fluent in English
• Up to 25% travel time involved
  
  
  

What we offer

• Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
• Work in a company that is commitment to Inclusion & Diversity and Sustainability
• Annual mentoring program, Eaton University, a reward, and recognition system
• Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
• Strong, agile and diverse team locally and globally
• Strong processes and state-of-the-art systems and tools
• Structured employee development processes, open feedback culture with development plans
• Detailed induction support and well-structured onboarding
• Balance your work and life with a hybrid worktime model
  
  
  

Living and Working in Dubai

Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.

Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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Eaton has been a key player in the Middle East for 40 years. This July, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth. Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.