HardyPaw
Website:
hardypaw.com
Job details:
About Hardy Paw
Founded in 2021, Hardy Paw is dedicated to providing unconditional love and care to furry friends. Backed by over 20 years of experience in the pet industry, we understand the importance of personalized attention in helping pets live healthy, happy lives. Our team is passionate about delivering exceptional products, service, and expertise to the pet community.
About the Role
We are seeking a detail-oriented and results-driven E-commerce Specialist to manage and optimize our online sales channels. This role is responsible for maintaining product listings, improving website performance, driving online sales, coordinating digital marketing efforts, and enhancing the overall customer shopping experience.
If you enjoy analyzing data, improving digital storefronts, and identifying opportunities to increase online revenue, we'd love to hear from you.
Key ResponsibilitiesWebsite & Product Management
- Manage and update product listings, descriptions, pricing, and images across e-commerce platforms.
- Ensure product information is accurate, complete, and optimized for customer engagement.
- Coordinate with creative teams to maintain high-quality digital assets.
Sales & Performance Optimization
- Monitor daily sales performance, conversion rates, cart abandonment, and key e-commerce KPIs.
- Analyze customer purchasing behavior to identify growth opportunities.
- Conduct A/B testing to improve product pages, landing pages, and the checkout experience.
- Optimize product placement, recommendations, and promotional strategies.
Digital Marketing & Traffic Acquisition
- Collaborate with marketing teams on paid advertising, SEO, email marketing, and social media campaigns.
- Manage promotions, discounts, seasonal campaigns, and special offers.
- Track campaign performance and ensure strong return on investment.
Analytics & Reporting
- Generate weekly and monthly reports on sales, traffic, and customer behavior.
- Analyze trends using platform dashboards and internal reporting tools.
- Provide actionable insights and recommendations to support business decisions.
Customer Experience
- Monitor customer reviews, ratings, and feedback.
- Partner with customer support teams to improve customer satisfaction and overall shopping experience.
Cross-Functional Collaboration
- Coordinate with supply chain, logistics, finance, marketing, and creative teams.
- Support demand planning and inventory forecasting initiatives.
- Work closely with designers on banners, product images, and promotional materials.
Compliance & Best Practices
- Ensure product listings comply with marketplace and platform guidelines.
- Maintain quality standards across all digital content.
- Stay informed about e-commerce trends, platform updates, and competitor activity.
Qualifications
- 2-5+ years of experience in e-commerce, online marketplace management, or digital commerce.
- Experience managing product catalogs and online storefronts.
- Strong analytical and reporting skills.
- Experience with Shopify, Walmart Marketplace, or similar e-commerce platforms.
- Knowledge of SEO, digital marketing, and conversion optimization.
- Proficiency in Microsoft Excel or Google Sheets.
- Excellent communication and organizational skills.
Why Join Hardy Paw?
- Opportunity to make a direct impact on business growth.
- Collaborative and supportive work environment.
- Fast-growing company in the pet wellness industry.
- Career growth and learning opportunities.
Apply now and help us create an exceptional online shopping experience for pet parents and their furry companions.
Click on Apply to know more.