Basil Hotels & Hospitality Services
Website:
basilhs.co
Job details:
Job Description – E-commerce Sales Executive
Job Title: E-commerce Sales Executive
Location: As per company requirement
Job Summary:
The E-commerce Sales Executive is responsible for managing online sales across e-commerce platforms, increasing revenue, optimizing product listings, handling customer queries, coordinating with logistics, and ensuring a smooth online shopping experience.
Key Responsibilities:
- Manage sales on e-commerce marketplaces and the company website.
- Create, update, and optimise product listings.
- Monitor inventory and coordinate stock availability.
- Process and track customer orders.
- Handle customer inquiries, returns, and complaints professionally.
- Plan and execute online promotions and sales campaigns.
- Analyse sales reports and identify growth opportunities.
- Coordinate with marketing, warehouse, and logistics teams.
- Ensure timely order fulfilment and customer satisfaction.
Requirements:
- Bachelor's degree in Business, Marketing, or a related field.
- 1–3 years of experience in e-commerce or online sales.
- Knowledge of online marketplaces and e-commerce operations.
- Good communication and analytical skills.
- Proficiency in Microsoft Excel and basic reporting.
Key Skills:
- E-commerce operations
- Sales and customer service
- Inventory management
- Data analysis
- Communication and negotiation
- Problem-solving
- Time management
KPIs:
- Online sales growth
- Order fulfillment accuracy
- Customer satisfaction
- Return rate reduction
- Conversion rate improvement
Click on Apply to know more.