E-Commerce Operations Internship in Gurgaon

The TechTonic

Website: thetechtonic.in
Job details:
Selected Intern's Day-to-day Responsibilities Include

Support day-to-day operational activities and ensure tasks are completed on time.

Analyze operational data and prepare daily/weekly reports.

Track performance metrics and highlight gaps or improvement areas.

Coordinate with internal teams (sales, marketing, support, logistics).

Handle basic customer or internal escalations and ensure resolution.

Maintain accurate records, trackers, and documentation.

Follow SOPs and suggest process improvements where required.

Assist in audits, quality checks, and data validation activities.

About Company: Founded in 2012, The Tech Tonic (TTT) is a leader in Channel Marketing Technologies, built by passionate marketers and technologists. We specialize in innovative, tech-driven marketing solutions for FMCG brands, helping them connect with retailers and consumers through scalable, measurable omnichannel strategies. Trusted by brands like ITC, Nestle, Britannia, and Emami, we focus on building impactful go-to-market solutions. In partnership with TBIL Pvt. Ltd., we manage ITCstore.in, driving D2C growth for ITC Ltd. Today, our core offering is enterprise-level D2C enablement, empowering brands to build and scale their digital commerce channels for direct consumer engagement. Click on Apply to know more.