Gracia Marcom | Purpose Driven Agency
Website:
graciamarcom.com
Job details:
WE’RE HIRING: E-COMMERCE & MARKETPLACE EXECUTIVE
📍 Gota, Ahmedabad | Full-time | Work from Office
💼 Experience: 1–3 years
About Gracia Marcom
Gracia Marcom is a purpose-driven advertising, marketing and business-growth company helping brands launch, manage and scale across Indian and international markets.
We are building a disciplined, ambitious and people-centred team where individuals receive the autonomy to take ownership, the challenges to develop competence and the support to grow professionally and personally.
Why Are We Hiring for This Position?
We are looking for an E-commerce & Marketplace Executive – Domestic and International who can manage and grow brands across online marketplaces and their own e-commerce websites.
This is not merely a product-uploading or order-processing position. You will be responsible for improving product visibility, customer experience, sales, operational accuracy and profitability across multiple digital commerce channels.
Key Responsibilities
- Manage day-to-day operations across marketplaces such as Amazon, Flipkart, Walmart, eBay, Etsy and other relevant Indian and international platforms.
- Manage brand-owned e-commerce websites built on Shopify, WooCommerce or similar platforms.
- Create, update and optimize product listings, categories, collections, attributes, variations, pricing and inventory.
- Coordinate product descriptions, images, videos, enhanced content, landing pages and marketplace-specific brand content.
- Conduct keyword research and optimize listings and website content for better search visibility and conversion.
- Manage marketplace advertising and coordinate paid campaigns for e-commerce websites.
- Monitor sales, traffic, conversion rates, average order value, advertising performance, return rates and profitability.
- Coordinate inventory availability, stock planning, order fulfilment and replenishment.
- Manage marketplace fulfilment models such as FBA and coordinate with warehouses, courier companies and logistics partners.
- Monitor website functionality, product pages, payment gateways, checkout flow, discount codes and customer experience.
- Identify and resolve listing, catalogue, order, payment, inventory and account-health issues.
- Coordinate with marketplace support teams and technology partners to resolve operational problems.
- Support new product launches, seasonal campaigns, offers and international market expansion.
- Study competitors, pricing, keywords, customer reviews and category trends to identify growth opportunities.
- Coordinate with content, design, advertising, inventory, finance, customer-support and logistics teams.
- Prepare weekly and monthly performance reports with clear insights, action points and measurable outcomes.
- Recommend ways to increase sales, visibility, conversion, customer retention and profitability.
What Does the Right Person Look Like?
You may be a strong fit if you:
- Have 1–3 years of hands-on experience in e-commerce or marketplace management.
- Have worked with platforms such as Amazon, Flipkart, Shopify, WooCommerce, Walmart, eBay, Etsy or similar channels.
- Understand product listings, cataloguing, variants, pricing, inventory and order management.
- Have practical knowledge of marketplace advertising or e-commerce performance marketing.
- Understand website merchandising, landing pages, checkout experience and conversion optimization.
- Can work comfortably with sales data, dashboards and performance reports.
- Have strong Excel or Google Sheets skills.
- Can investigate operational problems and follow them through until they are resolved.
- Communicate clearly in written and spoken English.
- Can coordinate effectively with multiple internal teams and external partners.
- Think beyond completing tasks and actively identify opportunities for commercial growth.
Experience with international marketplaces, cross-border e-commerce, D2C websites or international fulfilment will be preferred.
Our Value System
Disciplined Execution
You turn plans into reliable action, respect timelines and close tasks without requiring repeated follow-ups.
Empowered Autonomy
You are given the freedom to make decisions—and are expected to take responsibility for their outcomes.
Growth Through Challenge
You are willing to learn new platforms, solve unfamiliar problems and build competence through responsibility.
Purposeful Alignment
You understand that e-commerce growth must create sustainable value for the client, the organisation and your own professional journey.
Co-creation of an Ecosystem for Deeper Interests
We encourage you to contribute ideas, explore your strengths and develop expertise beyond the limits of a narrowly defined role.
We also believe in open conversations, empathetic leadership, psychological safety and employee wellbeing. High standards and a supportive workplace can—and should—coexist.
Where Can This Position Lead?
A strong performer can grow into roles such as:
- Senior E-commerce Executive
- Marketplace Manager
- D2C E-commerce Manager
- International E-commerce Manager
- E-commerce Growth Strategist
- Head of E-commerce
Your growth will depend on the ownership you demonstrate, the systems you build and the measurable commercial results you create.
Company Size & Vibe Check
We are a growing, hands-on team—not a large company where responsibilities disappear between departments.
You will work closely with decision-makers, receive meaningful responsibility and see the direct impact of your work. Our environment is fast-moving, ambitious, collaborative and execution-focused. We take our commitments seriously while maintaining open communication and space for people to grow.
Please Do Not Apply If
- Your experience is limited to uploading products or processing orders.
- You have only theoretical knowledge and no hands-on e-commerce experience.
- You require continuous follow-ups to complete routine responsibilities.
- You avoid accountability when a listing, campaign, order or website issue occurs.
- You only execute instructions and do not examine sales, conversion or profitability.
- You are uncomfortable working with data, reports or performance targets.
- You repeatedly escalate problems without first investigating possible solutions.
- You are unwilling to learn new marketplaces, tools or e-commerce platforms.
- You are not comfortable working full-time from our Gota, Ahmedabad office.
- You are looking only for a job title rather than an opportunity to take ownership and grow.
Work Arrangement
This is a full-time, work-from-office position at Gota, Ahmedabad. We see working from the office as an opportunity to collaborate closely, learn faster and build stronger systems together.
How to Apply:
Send your updated résumé along with brief answers to the following questions:
- Which marketplaces and e-commerce platforms have you personally managed?
- Have you managed a Shopify, WooCommerce or another e-commerce website?
- What approximate monthly sales or advertising budget did you handle?
- Describe one marketplace or website-related problem you solved independently.
- What measurable improvement did you achieve in sales, conversion, advertising performance or profitability?
- What are your current CTC, expected CTC and earliest joining date?
Please apply only if you are serious about building multi-channel e-commerce expertise and taking end-to-end ownership of performance.
Click on Apply to know more.
