Website:
kohira.com
Job details:
Salary Upto 50k
Min Experience - 5 Years
From Surat location
Scaled Myntra, Amazon, Etsy, Ebay
Company Description Kohira is a modern lab-grown diamond jewelry brand from India that combines innovation, sustainability, and fine craftsmanship to redefine luxury. Headquartered in Surat, the company operates as a manufacturer, exporter, and retailer with growing offline showrooms across India, shop-in-shop partnerships, and an expanding global e-commerce presence. Kohira offers over 5,000 meticulously crafted designs in multiple gold purities and finishes, exclusively using CVD Type II-A lab-grown diamonds known for their purity and brilliance. The brand focuses on continuous product innovation aligned with global fashion trends while making high-quality, ethically created diamond jewelry accessible. Kohira’s mission is to empower customers to express individuality with jewelry that balances elegance, conscience, and modern design.
Role Description The E-commerce Manager (Surat) will oversee Kohira’s online sales channels, ensuring a seamless customer experience across the company’s website and marketplace platforms. This full-time, on-site role based in Surat includes managing product listings, pricing, promotions, inventory accuracy, and category presentation to drive conversion and sales. The person in this role will analyze performance data, optimize digital merchandising, coordinate with marketing to execute campaigns, and ensure brand consistency across all online touchpoints. Daily responsibilities also involve collaborating with operations and customer service teams for timely order processing, returns management, and resolution of customer issues. The E-commerce Manager will identify growth opportunities, negotiate with platform partners when needed, and support the scaling of Kohira’s global e-commerce presence.
Qualifications
- Strong business negotiation skills to manage platform relationships, vendor discussions, and commercial terms.
- Analytical skills to interpret sales data, customer behavior, and campaign performance, and to drive data-informed decisions.
- Effective communication skills for cross-functional coordination, stakeholder updates, and clear documentation.
- Customer service orientation to ensure high-quality online experiences and timely resolution of customer concerns.
- Sales acumen to plan and execute online promotions, upselling, and cross-selling strategies.
- Experience in e-commerce management, preferably in fashion, jewelry, or luxury retail.
- Familiarity with e-commerce platforms, digital merchandising tools, and basic SEO and online marketing concepts.
- Bachelor’s degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
- Ability to work on-site in Surat, manage multiple priorities, and collaborate with diverse teams.
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