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Company Description
GRASPING FINGERS is a forward-thinking organization driving innovation and efficiency in the Baby products sector. Our mission is to provide seamless online shopping experiences while ensuring quality and value for customers. We are committed to empowering team members and fostering a collaborative work environment. Based in Ahmedabad, GRASPING FINGERS offers a dynamic space for professionals eager to contribute to the rapidly evolving e-commerce industry.
Job description:
JOB DESCRIPTION – E-Commerce Executive
Location: Ahmedabad (On-Site)
Experience: 1–3 Years
Position Type: Full-Time
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About the Role
Grasping Fingers is looking for a detail-oriented and proactive E-Commerce Executive to manage daily online operations across Amazon, Flipkart, Website, and other marketplaces. The ideal candidate should have hands-on experience with listings, order management, returns, and performance tracking.
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Key Responsibilities
Marketplace Management
- Manage and update product listings on Amazon, Flipkart, Meesho, and other Website.
- Optimize titles, descriptions, keywords, images, and product attributes.
- Manage pricing, deals, coupons, and promotional activities.
Order & Inventory Operations
- Track daily orders and coordinate with warehouse/dispatch team.
- Monitor online inventory levels and prevent stockouts.
- Handle returns, refunds, and customer escalations.
Reports & Analysis
- Generate daily/weekly/monthly sales & performance reports.
- Track ad spend, ROI, keyword ranking, and category performance.
- Identify growth opportunities and slow-moving SKUs.
Marketing & Coordination
- Assist in Amazon/Flipkart PPC campaigns.
- Coordinate with design team for product images and banners.
- Support basic social media or website updates (if required).
Customer Support
- Respond to marketplace customer queries.
- Handle negative reviews & ensure prompt resolutions.
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Requirements
- 1–3 years of experience as an E-Commerce Executive.
- Strong knowledge of Amazon Seller Central & Flipkart Seller Hub.
- Good Excel skills (VLOOKUP, Pivot Table preferred).
- Basic Canva/Photoshop skills are an added advantage.
- Strong communication, coordination, and problem-solving skills.
- Ability to manage multiple tasks and meet timelines.
Why Join Us?
- Work with a fast-growing BabyCare brand manufacturing company
- Professional and supportive work environment
- Opportunity for long-term growth
- Direct involvement in brand expansion on online marketplaces
Job Types: Full-time, Permanent
Work Location: In person
Click on Apply to know more.