E commerce executiveBento Retails Pvt Ltdfull-timeRequired skillscustomer retentionorder processingAbout the role Website: bentocakery.com Job details: Roles & ResponsibilitiesManaging and operating Zomato and Swiggy seller dashboardsUpdating menus, pricing, offers, and product availabilityMonitoring online orders and coordinating with outlet/store teamsHandling customer complaints, ratings, and reviews on platformsEnsuring smooth order processing and timely issue resolutionCoordinating with Zomato and Swiggy support teams when requiredMonitoring daily online sales and preparing performance reportsPlanning platform promotions, discounts, and visibility campaignsMaintaining proper listing quality, images, and product descriptionsTracking cancelled orders, refunds, and operational issuesSupporting online sales growth and customer retention initiativesAssisting in basic social media and online branding activities when required Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.