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Company Description PALLORI is a modern premium silver jewelry brand that redefines affordable luxury for the contemporary generation. The brand focuses on thoughtfully designed pieces that blend timeless elegance with everyday wearability, celebrating individuality, confidence, and meaningful moments. With a strong commitment to exceptional craftsmanship, refined aesthetics, and quality, PALLORI delivers jewelry that reflects sophistication without compromise. The company values making luxury feel personal, enduring, and accessible, appealing to customers who seek style with substance. Team members join a growing brand dedicated to creativity and a high-quality customer experience.
Role Description The E-commerce & Digital Marketing Executive will manage and optimize online sales channels, including the brand website and marketplaces, to drive traffic, conversions, and revenue. This full-time, on-site role in Indore involves overseeing product listings, inventory updates, pricing, and promotions, as well as coordinating product photography and content for digital platforms. The role includes planning and executing digital marketing campaigns across social media, email, and paid channels, monitoring performance metrics, and preparing regular reports on sales and marketing activities. The executive will respond to customer inquiries, support order processing and returns, and collaborate with the design and operations teams to ensure a seamless online buying experience. Daily tasks also include competitor analysis, identifying growth opportunities, and maintaining brand consistency across all digital touchpoints.
Qualifications
- Strong understanding of commerce and e-commerce operations, including online merchandising and basic sales principles.
- Demonstrated analytical skills to interpret sales data, campaign performance, and customer behavior, and to provide actionable insights.
- Effective communication skills for coordinating with internal teams, creating clear product information, and interacting with customers and partners.
- Customer service skills to handle inquiries, resolve issues, and ensure a positive end-to-end experience for online shoppers.
- Sales-oriented mindset with the ability to identify upselling and cross-selling opportunities within digital channels.
- Familiarity with digital marketing tools and platforms (e.g., social media ads, email marketing, basic SEO) is preferred.
- Proficiency with spreadsheets and e-commerce dashboards or CMS platforms; comfort working with data and reporting tools.
- Relevant bachelor’s degree in commerce, marketing, business, or a related field, or equivalent practical experience.
- Attention to detail, reliability, and the ability to work on-site in Indore in a fast-paced, fashion-forward environment.
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