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E – Commerce Executive

Location

Mumbai, Maharashtra, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

International Luxury Group (ILG of Switzerland AG)

Website: interluxury.com
Job details:

Job Purpose: An E-commerce Executive drives online sales growth, manages content across all platforms, and optimizes user experience to increase traffic and conversions. As an E-Commerce Executive you would be required to maintain product listings, analyze sales performance metrics, and implement digital marketing strategies.


Responsibilities:

  • Manage and update product listings, descriptions, images, and pricing for accuracy, consistency, and appeal
  • Use tools like Google Analytics to track metrics such as conversion rates, traffic, and ROI, creating reports to inform strategy
  • Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention
  • Improve search visibility through SEO and SEM techniques and handle technical troubleshooting of the e-commerce platform
  • Collaborate with logistics and warehouse teams to oversee order fulfilment and ensure timely delivery
  • Ensure that stocks are replenished on timely basis as per order requirement
  • Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement
  • Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads

Education & Skills:

  • Bachelor’s degree in mass media/ management studies or any related field.
  • 2 - 3 years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets
  • Experience with platforms like Flipkart, Amazon, Ajio, Tata Cliq, Tata Luxury, Nykaa
  • Strong skills in data analysis and trend identification
  • Excellent verbal and written communication skills for content creation and team collaboration
  • Excellent interpersonal skills with the ability to work efficiently and effectively within a collaborative, cross-functional environment.
  • Good Knowledge about Excel (V-Lookup, H-Lookup, Pivot Table)

Click on Apply to know more.

Skills

communication skills
content creation
cross-functional
customer service
digital marketing
e-commerce
Google Analytics
interpersonal skills
pivot table
SEM
team collaboration