Employee Services Administrator

The Employee Services Administrator manages HR operations, including onboarding, payroll data, employee records, HR audits, and maintains compliance with HR policies. Job responsibilities: Manage daily HR Operations transactions and administrative tasks. Update time attendance data to payroll on monthly basis Conduct onboarding for new joiners. Create and maintain comprehensive employee personal files and records Manage applications and renewals for all types of work passes (e.g., EP, PVP, LTVP), working closely with external consultants. Support HR Business Partners in new hire induction sessions, job changes, and other HR operational administrative work. Maintaining employee file records including leave records, training records Follow up on probation reviews and prepare confirmation letters. Administer insurance and medical benefits for eligible employees. Prepare monthly HR reports for local stakeholders. Manage the offboarding process for departing employees. Resolve Workday cases promptly in line with agreed Service Level Agreements (SLAs). Raise purchase orders and resolve problematic invoices related to HR operations. Coordinate and support both internal and external HR audits. Participate in HR operational projects or any cross-functional initiatives. Liaise with relevant government bodies (e.g., Labor Department, SOCSO). Contribute to continuous improvement initiatives within HR operations. Qualifications/ Experience Diploma or Degree in Human Resources or Management. Fluency in both written and spoken English and Bahasa Melayu. Minimum 1–2 years of experience in an HR department (MNC experience is an advantage). Knowledge of the Workday system is an added advantage. Excellent customer service, communication, and problem-solving skills. Highly independent, able to work under tight deadlines in a fast-paced environment.

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn't just happen, we look to make it happen, to achieve leaps through pioneering new ideas