The Leave Advisor manages the day-to-day administration of employee leave programs in the United States, including Short-Term Disability (STD), Long-Term Disability (LTD), FMLA, and state-mandated leave programs. This role works closely with an outsourced leave administration partner to ensure accurate case management, regulatory compliance, and a positive employee experience. The position also supports the administration of ADA workplace accommodations, partnering with HR, managers, and vendors to ensure timely, compliant, and consistent outcomes.
This is a part-time role focused on operational execution, employee support, and compliance.
Key Responsibilities
Leave Administration (STD, LTD, FMLA & State Leaves)
- Administer U.S. leave of absence programs, including STD, LTD, FMLA, and applicable state and local leave programs.
- Manage leave cases from intake through return to work, ensuring accurate documentation, eligibility determination, and timely follow-up.
- Partner with the outsourced leave administration vendor to coordinate leave approvals, extensions, denials, and return-to-work actions.
- Monitor vendor data accuracy and case progression; escalate issues or discrepancies as appropriate.
- Ensure leave designations align with federal, state, and company policies.
ADA & Workplace Accommodations
- Support the ADA interactive process for workplace accommodation requests.
- Coordinate with employees, managers, HR Business Partners, and medical reviewers to obtain documentation and evaluate accommodation needs.
- Track and maintain confidential accommodation records in compliance with legal and company requirements.
- Assist with implementation and monitoring of approved accommodations.
Compliance & Policy Support
- Ensure compliance with FMLA, ADA, STD/LTD plan provisions, and applicable state leave laws.
- Apply company policies consistently while escalating complex or sensitive cases as needed.
- Maintain documentation to support compliance reviews, audits, and potential legal inquiries.
Vendor & Stakeholder Coordination
- Act as a liaison between employees, HR Business Partners, Payroll, and the outsourced leave vendor.
- Coordinate with Payroll to ensure correct pay status, benefit continuation, and leave-related deductions.
- Respond to employee inquiries regarding leave status, required documentation, and next steps with empathy and clarity.
Data, Systems & Reporting
- Maintain accurate leave and accommodation data in HRIS and vendor platforms.
- Track case metrics, deadlines, and return-to-work status.
- Prepare standard reports and support ad hoc data requests related to leaves and accommodations.
- Utilize Microsoft Excel and related tools to review data and support reconciliations.
Technology & Continuous Improvement
- Use Microsoft tools (Excel, Outlook, Teams, SharePoint) to manage workflows and documentation.
- Leverage approved AI-enabled tools (e.g., Copilot or workflow automation) to improve accuracy, efficiency, and tracking.
- Contribute to process documentation and continuous improvement initiatives related to leave and accommodation.