Project / Program Manager

The Project Manager will lead delivery of Dynatrace Services within the Public Sector. This role requires strong project management expertise in secure environments, ensuring compliance with Commonwealth frameworks and governance standards. The Project Manager will manage all phases of the engagement lifecycle, working closely with government stakeholders to deliver outcomes on time, within scope, and to quality expectations. The Project Manager provides regular project updates to internal stakeholders, including Account Executives, and ensures customer feedback is captured and addressed within the scope of the engagement and shares potential growth opportunities. The Project Manager follows Dynatrace's services delivery methodology to manage all phases of the engagement lifecycle — from initiation and planning through execution, monitoring, and closure. The Project Manager ensures that services are delivered on time, within scope and budget, and meet the quality expectations of the customer. The Project Manager serves as the primary delivery contact for the customer, managing communication, scope, risks, timelines, and quality. Collaboration with internal teams ensures effective resource coordination and issue resolution. The Project Manager maintains a working knowledge of the Dynatrace platform and services to support delivery alignment. Strategic roadmap guidance and adoption planning are supported by Customer Success Managers, Engagement Managers and Program Managers.

Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace.