Technical Support Engineer

Min Experience

0 years

Location

remote

JobType

full-time

About the role

In addition to the past responsibilities, effectively troubleshooted network issues & coordinated with relevant departments for resolution. Conducted meetings with management to identify and implement effective solutions to complex problems. Provided comprehensive training to new joiners, preparing them for the fast-paced environment through knowledge transfer sessions and detailed documentation.

Skills

ccna
itil
implementing
productivity
managing infrastructure
filing
ccna certified
wan
incident management
software engineer
operational efficiency
troubleshooting
infrastructure services
it infrastructure
networks
system administrator
servicenow
cisco prime
service quality
hands-on experience
network issues
network troubleshooting
computer networking
cloud computing
service now
linux
unix
computer science
azure security
microsoft certified azure fundamentals
azure