Manager Infrastructure Services (CICS)

Job Description:

About The Company

DXC offers competitive compensation and benefits, along with career growth opportunities, while prioritizing employee well-being and work-life balance. Key benefits include onboarding support, a recognition platform, flexible working hours, an Employee Assistance Program, and referral rewards

Who We Are

At DXC, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Why choose DXC? As the largest independent mainframe services provider globally, we excel in running, optimizing, and modernizing mainframes to boost resilience.

The Role

As a member of the Mainframe team at DXC, you'll tackle complex challenges and foresee potential issues across various mainframe service line components. You'll be at the cutting edge of technology and modernization, working with some of our largest global clients. Your role will involve managing client systems data, providing daily solutions, and ensuring security compliance. You'll handle a queue of tasks, collaborate directly with technicians, and prioritize tickets to deliver optimal solutions. We as part of the world's largest independent mainframe services provider, you'll have the opportunity to recommend modernization strategies, identify new business opportunities, and build relationships with other teams and stakeholders. While the work can be demanding, you'll work with a diverse and talented team, gaining valuable management and organizational skills that will benefit your career progression.

Your future at DXC !!

Customers trust us to manage their applications running on mainframes, and benefit from 3,000 experts who manage these applications. We optimise core applications and have a strong mainframe heritage, but we do not box customers into the platform. DXC has successfully completed 250+ Mainframe Migrations and 140+ IBM z/Series mainframe platforms under management running 1 million+ MIPS. We have strong mainframe knowledge base, teams of experts where you can share and learn new in this cutting-edge technology.

DXC Offers a way forward to grow your career, from Associate to Architect. We have opportunities for Cloud that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in major platforms. In DXC we have variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Job Role

Possesses expertise in mainframe CICS technologies. Candidate will be responsible for the Management of Storage and related devices within a mainframe complex.

Required Technical And Professional Expertise

MF CICS

Job Description

Essential Duties and Responsibilities:

• As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
• Capable of Upgrading/Installing and Migrating CICS Transaction servers
• Capable of Upgrading /Installing and supporting IBM & ISV related Products for Eg : Compuware Abend/aid , ASG TMON/CICS. Omegamon for CICS, BMC Mainview, Xpediter/CICS, CA ACF2/CICS, CA Intertest, CA Symdump.
• Primary on call support for CICS and associated ISV products for eg : Compuware Abend/aid , ASG TMON/CICS. Omegamon for CICS, BMC Mainview, Compuware Xpediter/CICS, CA ACF2/CICS, CA Intertest, CA Symdump.
• Diagnose CICS system and related product issues and follow up with root cause analysis
• Participate in Disaster Recovery planning and tests as scheduled
• Knowledge about the CICS functionality and architecture
  
  

Required Skills:

• Engineer with 5 Plus years’ experience systems programming experience
• Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
• Experience in CICS transaction server, related ISV products.
  
  

Additional Requirements

• Minimum of a bachelor’s degree in a IT related field or equivalent work experience
• Process driven management of technical operations and support.
• Excellent verbal and written communication skills.
• The ability to work independently as well as part of a team.
• Excellent troubleshooting and customer service skills.
• The ability to follow a project through to completion, and/or to work as part of a larger team to complete the components of a complex project.
• Participate in on-call rotation with the engineering teams.
  
  

Other Preferred Qualifications

• Banking or financial services industry experience.
• Knowledge of Assembler, COBOL, CICS, and Db2
  
  

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

DXC offers competitive compensation and benefits, along with career growth opportunities, while prioritizing employee well-being and work-life balance. Key benefits include onboarding support, a recognition platform, flexible working hours, an Employee Assistance Program, and referral rewards. DXC is the largest independent mainframe services provider globally, excelling in running, optimizing, and modernizing mainframes to boost resilience.