Duty Manager Jobs in The Avatar Hotel, Mangalore

VIHU

Website: vihu.com
Job details:
Job Requirements

Job Title: Duty Manager

Company Name: The Avatar Hotel & Convention

Location: Mangalore, Karnataka

Salary: ₹25,000 - ₹30,000 per month

Employment Type: Full-time

Job Description

Are you passionate about delivering exceptional guest experiences in the hospitality industry? The Avatar Hotel & Convention is seeking a dedicated and motivated Duty Manager to join our dynamic team. As a Duty Manager, you will play a pivotal role in ensuring the highest quality guest accommodations and services at our prestigious hotel.

Responsibilities

• Hire, train, and supervise personnel across various departments, including front desk operations, reservations, guest relations, and housekeeping.
• Develop effective promotional and marketing plans to enhance business and foster a positive reputation within the community.
• Prepare budgets and revenue projections for review and feedback by upper management.
• Maintain regular communication with the Guest Experience Manager and General Manager to ensure the smooth functioning of all operations.
• Handle guest queries and complaints promptly and professionally.
• Ensure a constant, visible presence in public areas during opening hours to uphold a welcoming environment.
• Oversee the general upkeep of all areas around the organization and ensure the safety of staff.
• Address any issues arising from staff misbehavior in collaboration with the director and administration.
• Collaborate effectively with various departments to ensure seamless coordination and communication.
  
  

Required Skills And Qualifications

• Strong organizational and leadership skills.
• Disciplined and maintains a strong presence.
• Exceptional customer service and public relations abilities.
• Proficient conflict resolution skills.
• Reliable, dependable, and works well as part of a team.
• Capable of working under pressure and handling challenging situations.
• Excellent communication and coordination skills to liaise effectively with different departments.
• Exemplary motivational, supervisory, and customer service skills.
  
  

FAQs

1Q: What benefits are offered with this role?

A: The Avatar Hotel & Convention provides the following benefits: Food, Health insurance, Paid sick time, and Provident Fund.

2Q: What is the work schedule for this position?

A: This is a full-time position with rotational shifts.

3Q: Is relocation necessary for this role?

A: Yes, applicants are required to reliably commute to Mangalore, Karnataka, or plan to relocate before starting work.

4Q: What experience is required for this role?

A: The ideal candidate should have at least 2 years of total work experience in a related field. Click on Apply to know more.