VIHU
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Job details:
Job Requirements
Job Title: Duty Manager
Company Name: The Avatar Hotel & Convention
Location: Mangalore, Karnataka
Salary: ₹25,000 - ₹30,000 per month
Employment Type: Full-time
Job Description
Are you passionate about delivering exceptional guest experiences in the hospitality industry? The Avatar Hotel & Convention is seeking a dedicated and motivated Duty Manager to join our dynamic team. As a Duty Manager, you will play a pivotal role in ensuring the highest quality guest accommodations and services at our prestigious hotel.
Responsibilities
- Hire, train, and supervise personnel across various departments, including front desk operations, reservations, guest relations, and housekeeping.
- Develop effective promotional and marketing plans to enhance business and foster a positive reputation within the community.
- Prepare budgets and revenue projections for review and feedback by upper management.
- Maintain regular communication with the Guest Experience Manager and General Manager to ensure the smooth functioning of all operations.
- Handle guest queries and complaints promptly and professionally.
- Ensure a constant, visible presence in public areas during opening hours to uphold a welcoming environment.
- Oversee the general upkeep of all areas around the organization and ensure the safety of staff.
- Address any issues arising from staff misbehavior in collaboration with the director and administration.
- Collaborate effectively with various departments to ensure seamless coordination and communication.
Required Skills And Qualifications
- Strong organizational and leadership skills.
- Disciplined and maintains a strong presence.
- Exceptional customer service and public relations abilities.
- Proficient conflict resolution skills.
- Reliable, dependable, and works well as part of a team.
- Capable of working under pressure and handling challenging situations.
- Excellent communication and coordination skills to liaise effectively with different departments.
- Exemplary motivational, supervisory, and customer service skills.
FAQs
1Q: What benefits are offered with this role?
A: The Avatar Hotel & Convention provides the following benefits: Food, Health insurance, Paid sick time, and Provident Fund.
2Q: What is the work schedule for this position?
A: This is a full-time position with rotational shifts.
3Q: Is relocation necessary for this role?
A: Yes, applicants are required to reliably commute to Mangalore, Karnataka, or plan to relocate before starting work.
4Q: What experience is required for this role?
A: The ideal candidate should have at least 2 years of total work experience in a related field.
Click on Apply to know more.