Ridhira Group - Building World's largest Wellness Communities
Website:
ridhira.com
Job details:
Job Title: Spa Duty Manager
Location: [Hyderabad,Bengaluru]
Industry: Spa / Wellness / Hospitality
About the Role
We are looking for a dynamic and customer-focused Spa Duty Manager to lead daily spa operations and deliver exceptional guest experiences. The ideal candidate will supervise spa staff, manage bookings and guest relations, drive service excellence, and support revenue growth through service and retail sales.
Key Responsibilities
Oversee day-to-day spa operations during assigned shifts
Supervise therapists, receptionists, and spa attendants
Ensure high standards of guest service and satisfaction
Handle guest feedback, requests, and service recovery professionally
Monitor appointment schedules and therapist allocation
Promote spa treatments, memberships, and retail products to achieve sales targets
Maintain hygiene, safety, and spa operational standards
Prepare daily reports and manage billing/POS transactions
Requirements
1 to 3 years of experience in spa, wellness, service industry
Strong leadership and team management skills
Excellent communication and guest handling abilities
Sales-driven mindset with upselling capability
Knowledge of spa operations and booking systems is preferred
What We Offer
Competitive salary
Growth opportunities in the wellness industry
Professional and supportive work environment
Click on Apply to know more.