Description
A successful Counter Sales employee at Dunn Lumber is expected to learn and grow their ability to perform the essential duties and responsibilities needed to uphold a safe, clean, accurate, and hospitable environment as customers shop at Dunn. Counter Sales team members are tasked in partnering with customers to help them through their projects from start to finish. Providing guidance, product recommendations, and occasionally a little reassurance, our sales team goes above and beyond to provide a memorable experience for their customers. We focus on treating each customer the way they want to be treated. A fully trained counter sales employee can uphold The Legacy of Trust daily by providing trusted advice, quality materials, and excellent service. This happens when a salesperson is focused on product knowledge and creating lasting relationships with our customers, from professional contractors to first time do-it-yourselfers.
Work Schedule
Unlike other retail organizations, Dunn employees get fixed and predictable schedules so they can plan their lives with confidence, enjoy work-life balance, and count on consistent hours each week.
This location is currently hiring for the following schedule(s):
Monday, Tuesday, Friday (6:40am - 6:05pm) and Saturday (7:40am - 5:05pm)
Please Note: Upon hire, all employees complete two-week training period, at our Bellevue or Shoreline locations. For a new hire's first two weeks they work a training schedule of Monday - Friday, 8:00am - 4:00pm. This training is mandatory, and employees receive daily stipends to offset travel expenses.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Dunn Lumber takes pride in going the extra mile to help our customers and coworkers which means assisting different departments and team members outside of regular assigned duties through cross training. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:
- Build an extensive knowledge of the products and grades of building materials
- P.O.S. (point of sale) system to process orders, create quotes, and manage purchase orders
- Regularly use email, instant messaging, and phone for communication
- Detailed approach to quoting and selling material in a timely manner
- Maintain a clean, professional workstation and personal appearance
- Provide our customers with responsible advice regarding their projects
- Establish familiarity with numerous vendors and the products they provide
- Attend training in a wide variety of home-improvement topics
- Meet customer expectations and project timelines
- Assist customers in getting product out to their vehicle
- Conduct yourself each day in a manner consistent with Dunn Lumber’s core values
- Other duties as assigned
Previous Experience : Customer service experience is preferred.
Education, Certificates, or Licenses: This position has no prerequisite education, certificates, or licenses. Employee must be able to read, write, and communicate effectively in English.
Technical/Computer Skills : To perform this job successfully, an individual should have basic competency with computers including the ability to enter login credential information, punch in and out for work, and operate a barcode scanner. This position also requires ability to perform basic math, such as counting, fractions, addition, subtraction, and multiplication.
Supervisor Responsibility: This position has no supervisory responsibilities.
Physical Demands: While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds. The employee is occasionally required to lift and/or move up to 20+ pounds. Vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment: This job constantly operates in an indoor retail store environment. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.
As a Full Time Employee, you receive the following benefits:
- 100% Paid Employee Medical/Dental/Vision/Rx Coverage
- Health Savings Account (Company Funded!)
- 401(k) Plan with Competitive Company Match
- Quarterly & Annual Profit Sharing
- Up to 3 Weeks Paid Vacation & Sick/Safe in First Year (based on hours worked)
- Employee Purchasing Discount
- Life Insurance & LTC Coverage
- In-House Paid Training
- Tuition Reimbursement
- Financial Planning Meetings
- Wellness Program
- Paid Volunteer Hours
- Employee Referral Program
- Dependent Care FSA
- Earned Wage Access
- Even more!
Summary
This role is a great opportunity for someone who enjoys working with their hands, being part of a close-knit team, and contributing to a company that values honesty, empathy, and integrity. We’re looking for individuals who take pride in doing things the right way and who find satisfaction in a job well done. You’ll have the chance to build your skills, grow alongside supportive teammates, and play an essential role in helping customers get what they need. If you're dependable, eager to learn, and ready to make a meaningful impact every day, we’d love to hear from you!
Our Company History
Since 1907, Dunn Lumber Company has strived to provide customers with best-in-class service and quality products. We are dedicated to building and maintaining long-term relationships through our core values of Honesty, Integrity, and Empathy. At Dunn Lumber, we care most about your character and how you'll fit in with our fantastic team. We believe it is important to keep Dunn Lumber a fun place to work and that starts with our employees.
The legacy of Dunn Lumber is one of quality, consistency, and trust. Our highest priority is to build that legacy. We believe that by extending trust, seeking relationships, and serving others, we can generate lasting success in our community.
Click Here To Learn More About Our History!
Please note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Dunn Lumber Co., Inc. believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.