About the role
We're looking for a skilled Account Manager to serve as the primary point of contact for our clients and ensure their needs are met with excellence.
Responsibilities:
· Act as the main liaison between clients and internal teams, ensuring clear communication and alignment on project goals.
· Develop and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations.
· Manage project timelines, budgets, and deliverables, ensuring all expectations are met or exceeded.
· Monitor campaign performance and prepare detailed reports for clients, highlighting successes and areas for improvement.
· Identify opportunities for upselling and cross-selling services to existing clients.
· Facilitate regular client meetings and presentations.
Requirements:
· Bachelor's degree in Marketing, Business, or a related field.
· 3+ years of experience in account management, preferably in an agency setting.
· Excellent interpersonal and communication skills.
· Strong organizational and project management abilities.
· Proficiency in CRM software and project management tools.
· Ability to work under pressure and manage multiple accounts simultaneously.
Preferred:
· Familiarity with digital marketing and advertising trends.
· Proven track record of successfully managing high-profile client accounts.
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